Solutions Architect

Dynamics 365 CE Solutions Architect

Newcastle-Upon-Tyne - Hybrid

Responsibilities:

🔍 Discovery
Use your deep understanding of Dynamics 365 and collaborate with subject matter experts to:

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Understand client goals, challenges, and business needs.
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Lead discovery workshops to capture both functional and non-functional requirements across CRM, infrastructure, integration, and compliance.

🧩 Design

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Translate client needs into smart, scalable Dynamics solutions.
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Create clear and relevant technical documentation.
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Guide clients in building their enterprise CRM roadmap using your subject matter expertise.

🚀 Delivery

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Lead and oversee D365 CE implementations.
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Ensure high-quality, value-driven solutions are delivered that meet client expectations.

💡 Thought Leadership

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Contribute to internal thought leadership and help keep the team at the cutting edge of Dynamics innovation.
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Provide expert input into proposals and pre-sales activity to support growth and credibility.

🤝 Teamwork

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Collaborate within a diverse, inclusive, and supportive environment where everyone's contributions are valued.
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Share your knowledge and mentor others across projects and teams.

Essential Skills & Experience:

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Strong expertise in Dynamics 365 CE/CRM and its role in driving business success.
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Experience with other Microsoft technologies including Power Platform, Azure, M365, and Active Directory.
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Ability to lead workshops, gather detailed requirements, and design client-centric solutions.
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Advanced Microsoft certifications in Dynamics 365 Sales, Marketing, or Customer Service.
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Proven experience delivering full project lifecycles, from discovery through to post-implementation support.
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Excellent communication skills-able to translate complex ideas for non-technical audiences.
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Involvement in RFP responses and business development activities.
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Hands-on experience in technical consultant or architect roles focused on Dynamics 365 CE.

Benefits:

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* Private Medical, Dental, Enhanced Pension & More!