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Key Responsibilities

* Partner with departments to configure, customize, and train users in Business Central
* Collaborate closely with the implementation partner to support timelines, requirements gathering, and project milestones
* Write and test system modifications
* Develop internal documentation including knowledge base articles and training videos
* Provide ongoing troubleshooting and system support post go-live
* Continuously identify opportunities to enhance performance and business process alignment



Required Skills & Experience

* Strong understanding of Business Central architecture, data model, and integration capabilities
* Ability to translate business needs into system configuration and functional solutions
* Excellent communication skills with the ability to train and lead cross-functional users
* Strong analytical and problem-solving skills



Preferred Qualifications

* Experience building reports using Business Central reporting tools, Power BI, or Cosmos
* Financial process knowledge
* AL development experience

We are seeking a qualified individual for an onsite position where your skills will enhance the business landscape.

In this role, you will be responsible for:

- Demonstrating proficiency in Microsoft D365 Business Central and its functions.
- Collaborating effectively with cross-functional teams to deliver innovative solutions.
- Utilizing analytical skills to identify areas for ReSkill/UpSkill opportunities.
- Adapting to new technologies and processes to drive improvement.
- Communicating clearly with diverse stakeholders.

This opportunity not only allows you to make a meaningful impact within the organization but also supports your professional growth in an inclusive environment.

We invite candidates who possess the required skills and a passion for technology to apply for this role. Your unique experiences and insights could be invaluable to this organization, and we encourage individuals from all backgrounds to submit their applications. Explore how you can contribute to a forward-thinking company that values collaboration and continuous improvement.

IT Systems Support Analyst

I am actively representing a reputable, multi-national manufacturer who are looking to add to their established IT support team.

As the company looks to expand further in 2026, my client is seeking an enthusiastic IT Support Analyst who will join and contribute to the effective running of their core IT systems/ environment; whilst also supporting the deployment of new solutions/ functionality to the business. This exciting new role offers exposure to cutting edge cloud based technology including Microsoft Dynamics 365 Business Central.

Within the position you will be part of a like minded team with a great company culture and brilliant future progression prospects.

The role is primarily office based in South Yorkshire, with the requirement for occasional travel to other sites.

Role & Responsibilities

* Troubleshooting 1st/ 2nd line support issues across my clients IT environment (hardware, software, networks, servers)
* Ensuring support tickets are analysed/ resolved in a timely manner
* Assisting in project related tasks such as requirement gathering/ analysis, testing, training
* Providing excellent support service to users both on-site and remote

Skills & Qualifications

* Proven experience supporting ERP or CRM business systems (preferably Microsoft Dynamics 365 Business Central/ NAV)
* Wider IT infrastructue support experience (inc. M365, Windows, AD)
* 1st/ 2nd line support skills - troubleshoot system issues, triage through to completion/ hand-over
* Experience of basic user training on system features and changes
* Confident communication skills, written and verbal - comfortable in a user facing environment

Benefits

* The chance to get hands on in a collaborative team on cutting edge technology solutions; in a diverse, growing business
* A competitive base salary up to £36,000 (dependant on experience)
* Attractive company benefits package including 25 days holiday, pension scheme
* Certified training and development opportunities

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

WEBCON Administrator / Support Konsultant



Warszawa/ praca hybrydowa





Zakres odpowiedzialności

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Utrzymanie i rozwój środowiska WEBCON BPS oraz systemów CRM, w tym konfiguracja i bieżące usprawnienia.
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Przyjmowanie, analiza i koordynacja zgłoszeń użytkowników z uwzględnieniem priorytetów.
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Nadawanie oraz kontrola ról i dostępów w systemach.
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Współpraca z biznesem w zakresie identyfikacji potrzeb i rekomendowania nowych funkcjonalności.
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Realizacja testów funkcjonalnych oraz testów integracji pomiędzy systemami.
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Kontakt z producentami i partnerami technologicznymi w celu rozwiązywania problemów i realizacji zmian.
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Opracowywanie i aktualizacja dokumentacji technicznej, procesowej oraz opisów konfiguracji.





Wymagania

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Doświadczenie w administracji systemem WEBCON BPS lub innym narzędziem klasy BPMS.
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Umiejętność mapowania procesów biznesowych oraz przekładania ich na wymagania systemowe.
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Znajomość języka angielskiego na poziomie umożliwiającym swobodną komunikację (min. B1).



Dodatkowym atutem będzie

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Doświadczenie w pracy z narzędziami analitycznymi i raportowymi (np. Power BI).
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Znajomość systemów CRM, takich jak Salesforce.



Co jest oferowane:

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Zatrudnienie UoP lub b2b
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Pakiet benefitów: prywatna opieka medyczna, karta sportowa, ubezpieczenie na życie.
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Motywacyjny system premiowy.

Brzmi ciekawie? Zapraszam do kontaktu po detale :) Ania Zawadzka a.zawadzka@nigelfrank.com lub 223975127

D365 Business Central Administrator

Overview
We are seeking a knowledgeable and proactive D365 Business Central (BC) Administrator to support the implementation of BC and maintain the platform post-go‑live. This role requires a blend of technical expertise, business process understanding, and strong communication skills to ensure the success and continuous improvement of our Business Central environment.

Key Responsibilities

Implementation & Project Support

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Partner with the implementation firm to support the ERP project, including participating in project meetings, documenting requirements, and helping drive project timelines.
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Assist in configuring and customizing Business Central to meet departmental and organizational needs.
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Write, test, and validate system modifications and enhancements.

Training & Enablement

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Work closely with business departments to train users on BC functionality, processes, and best practices.
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Develop training materials including documentation, knowledge articles, and instructional videos.

Platform Administration & Support

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Provide ongoing technical and functional support post-go-live.
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Troubleshoot system issues, identify root causes, and implement solutions.
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Maintain system data integrity, configuration standards, and overall platform health.

Required Skills & Qualifications

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Strong understanding of D365 Business Central architecture, data models, and integration capabilities.
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Demonstrated ability to configure, customize, and support Business Central environments.
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Excellent problem‑solving skills and a logical approach to troubleshooting.
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Strong communication and interpersonal skills with the ability to lead training sessions and collaborate with cross‑functional teams.

Nice-to-Have Skills

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Experience building reports using Business Central reports, Power BI, or Cosmos.
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Understanding of financial management processes (AP, AR, GL, budgeting, invoicing, etc.).
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Familiarity with AL development for Business Central extensions.



If you are interseted please apply and email your CV to m.ramirez@nigelfrank.com

ERP Business Analyst - UK (Remote) - c£70K



A growing consultancy is looking to hire an ERP Business Analyst to support increasing project demand and play a key role in a new ERP implementation.



You will join at the early stages of a full end-to-end ERP programme within the food industry, with involvement from system selection through to delivery. This is a great opportunity to be part of a high-impact project from the outset.



Key Responsibilities

* Lead requirements gathering and stakeholder workshops

* Document As-Is and To-Be business processes

* Support ERP system selection, including RFP/RFI processes

* Translate business needs into clear functional requirements



Skills & Experience

* Strong experience working as a Business Analyst on ERP projects

* Exposure to ERP systems such as NetSuite, Sage, Business Central or similar

* Experience across multiple ERP platforms

* Experience supporting end-to-end implementations

* Strong stakeholder engagement and communication skills

Business Systems Developer - Kent - c£45K

Nigel Frank is supporting a well-established UK-based organisation in their search for a Business Systems Developer to join their growing IT function. This role offers the opportunity to work within a dynamic business environment, supporting the development of internal systems and automation initiatives that improve operational efficiency.

This is an excellent opportunity for someone who enjoys working closely with stakeholders to drive automation, digital transformation, and process improvement. The successful candidate will play a key role in designing and implementing solutions that streamline business processes and enhance productivity across multiple teams.

Key Responsibilities

* Engage with business stakeholders to understand requirements, identify opportunities for process improvement, and document functional and technical specifications.
* Design, develop, test, and deploy solutions using Microsoft Power Platform (Power Apps, Power Automate), SharePoint, and other automation tools.
* Drive process digitisation and automation initiatives to improve operational efficiency across the organisation.
* Build user-friendly applications, workflows, and dashboards aligned with business needs.

Skills & Experience

* Experience developing solutions with Microsoft Power Platform (Power Apps, Power Automate).
* Experience working with SharePoint and Microsoft 365 environments.
* Strong understanding of process analysis, workflow digitisation, and business process improvement.
* Experience building automation solutions to streamline operational processes.

To discuss this opportunity in more detail, please contact Evie Ellson on 0203 808 7291 or send your most up-to-date CV to e.ellson@nigelfrank.com.

D365 Commerce Systems Architect

An established end-user organization is seeking a Dynamics 365 Commerce Systems Architect to lead the architecture, design, and long-term strategy of their commerce and ERP platforms. This is a high-impact role for a senior technical architect who has deep experience working in complex, enterprise environments and can bridge modern Microsoft technologies with business objectives.

The ideal candidate will bring strong hands-on expertise with Dynamics 365 Commerce and Dynamics 365 Finance & Operations, serving as the technical authority for system integrations, scalability, performance, and future enhancements. You will collaborate closely with business stakeholders, IT leadership, and external partners to ensure a cohesive, future-proof architecture.

Key Qualifications & Experience:
* 8-10+ years of experience as a Technical Architect in an enterprise environment
* Proven hands-on experience with Dynamics 365 Commerce (required)
* Strong experience with Dynamics 365 Finance & Operations (required)
* Experience designing and supporting enterprise-level architectures, integrations, and customizations
* Ability to lead technical strategy and guide development teams across multiple systems
* Experience with Oracle JDE or Oracle EBS is a strong plus
* Strong understanding of retail, omnichannel, and commerce-driven business processes
* Excellent communication skills with the ability to translate technical design into business impact

This role offers the opportunity to own the technical direction of a large-scale Dynamics environment and play a critical role in shaping the organization's digital commerce strategy.

Chief Revenue Officer - UK Based - £300k OTE

Nigel Frank have been retained on a search for a Chief Revenue Officer (CRO) to lead the full revenue engine for a group that has quietly built something most businesses talk about but never actually deliver. Three brands. One integrated model spanning consulting, technology, data, and managed services. Not siloed. Actually connected.

This is a scale up mandate not a turnaround. The proposition is strong, the partnerships are live, and the delivery capability exists. What is missing is the commercial operating system and the leader to build and run it.

You would report to the CEO, sit on the executive leadership team, and own the number. All of it. Net new, renewals, expansion, recurring revenue. Sales, marketing, partners, and customer success all report into this role.

Day to day this means running weekly pipeline reviews with real hygiene and stage discipline, owning the forecast and variance reporting into the board, running QBRs across sales, marketing, partners, and customer revenue, and building the commercial to delivery handover rhythm with the COO to protect margin and quality. You would also lead deal desk governance including pricing strategy, qualification standards, and approval gates. This is not a figurehead role. It is operational.

The group works across commercial mid market and not for profit sectors with a genuine right to win in CRM modernisation, data architecture, and AI readiness.

This role will suit someone who has built and scaled a commercial function across multiple service lines, not just carried a bag. If you have only ever run a single sales team this is probably not the one.

Basic salary from circa £160k negotiable on experience. OTE £300k plus.

If you are interested and would like to discuss the role in more detail, hit apply or send your CV to j.nordbo@nigelfrank.com

D365FO Business Analyst (Hybrid) - up to £65k

We are seeking an experienced Microsoft Dynamics 365 Finance & Operations Business Analyst to join a dynamic and forward-thinking team. This is a hybrid functional role, working closely with developers, architects and finance/operations stakeholders to design, document and deliver high-quality D365FO solutions.

You will play a key role in bridging the gap between the business and technical teams, shaping requirements, supporting solution design, and ensuring D365FO implementations deliver real business value. This is an exciting opportunity to work on complex transformation programmes within a collaborative, high-performing environment.



Key Responsibilities

* Requirements & Process Analysis: Lead discovery workshops to capture, analyse and document business requirements, current-state and future-state processes

* Solution Design Support: Translate business requirements into functional and low-level solution designs aligned to D365FO best practice

* Functional Ownership: Act as functional SME across D365FO modules (Finance and/or Supply Chain depending on background)

* Hybrid Delivery: Work closely with developers on configurations, extensions and integration's, supporting functional design decisions

* Integration & Data: Support integration and data migration design using DMF, Dataverse, Dual Write and Power Platform

* Stakeholder Management: Build strong relationships with business stakeholders, technical teams and implementation partners

* Testing & UAT: Own functional testing, support UAT planning and execution, and ensure solutions meet business requirements

* Change & Adoption: Support training, documentation and knowledge transfer to ensure smooth adoption post go-live



Skills and Experience

* D365FO Expertise: Strong hands-on experience as a Business Analyst on D365FO implementations

* Modules: Experience across Finance modules (GL, AP, AR, FA, Cash & Bank, Budgeting) and/or Supply Chain modules

* End-to-End Projects: Proven involvement in full life-cycle D365FO implementations

* Functional Design: Ability to produce clear functional and solution design documentation

* Technical Awareness: Comfortable working alongside developers; exposure to X++, integration's, and Azure DevOps is beneficial

* Testing: Strong experience with functional testing, UAT and defect management

* Power Platform: Exposure to Power Apps, Power Automate or reporting tools is advantageous

* Delivery Methodology: Familiarity with Agile and waterfall delivery environments



If you are interested in this position, please send your CV ASAP to b.milne@nigelfrank.com to find out further details.
You must hold valid right to work in the UK to apply for this position.