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Dynamics 365 CRM Lead Consultant
Remote (UK-Only)

Nigel Frank International are partnered with an established ISV who are looking for a Lead D365 CE Consultant to join as a subject matter expert across D365 & Power Platform and help to support organisations in shaping and implementing CRM solutions aligned with their objectives!

You will work closely with stakeholders and internal teams to gather requirements, run workshops, and translate business needs into practical, scalable solutions. This includes configuring and extending Dynamics 365 CRM, supporting integration's, delivering demonstrations and training, and contributing to the ongoing development of internal CRM offerings.

Responsibilities -

* Serve as a subject matter expert for the Power Platform, both internally and externally.
* Lead and participate in full project lifecycles across a range of Dynamics 365 CRM implementations.
* Gather and analyse requirements through stakeholder engagement and workshop facilitation.
* Support customers in the ongoing optimisation and evolution of their Dynamics 365 CRM and Power Platform solutions.
* Ensure best‑practice methodologies and structured processes are followed throughout delivery.
* Deliver presentations, demonstrations, and user training to both existing and prospective clients.
* Oversee development and deployment activities across environments (Dev / UAT / Live).
* Maintain strong communication with project managers and wider delivery teams.

Skills -

* Extensive experience applying Power Platform capabilities to real‑world customer requirements.
* Hands-on experience with Dynamics 365 CE - Sales & Customer Service (preferable)
* Experience using Power Platform features alongside AI and Copilot functionality.
* Proven ability to design and deliver customer training.
* Strong written and verbal communication skills.

Benefits -

* Starting Salary - £70k - £85k (dependant on experience)
* Private Healthcare
* Enhanced Pension Contributions
* Flexible, Remote Working Model & More!

Dynamics 365 Business Central Developer (AL)

Actively recruiting on behalf of a reputable Microsoft Partner, with an award winning record in providing D365 BC/ CE solutions to a multi-national customer base. They are currently looking to recruit a skilled D365 Business Central developer to their team ahead of several large scale development projects set for the coming years.


This permanent, hands on role provides the chance to build on D365 BC development experience in a pragmatic, forward thinking environment - playing a pivotal role in my clients technical solution development, hands on AL programming and technical design.

Location

This role is fully home based, with occasional on-site travel.

Responsibilities will include:

* AL Extensions/ C/AL programming across Dynamics NAV/ 365 BC
* End to end technical life cycle tasks, and bespoke module development
* Back end code review/ 3rd line support troubleshooting
* Integration projects with third party solutions

My client is looking for candidates who can offer:

* A proven track record in the development of Microsoft Dynamics 365 Business Central/ NAV software
* Technical NAV/ D365 BC programming skills - CAL, AL extensions
* The ability to document technical requirements and draw up technical specifications for bespoke development
* API integration development experience
* Power Platform dev/ config ability (inc. Power Apps, Power Automate)

Whats on offer?

* Competitive starting salary up to £70,0000 and excellent employee benefits
* Innovative, interesting project pipeline across D365 BC and 3rd party integrations
* Close knit, experienced team with great opportunities for collaboration/ knowledge share
* Flexible home working
* Fantastic career progression/ certified professional development openings

APPLY NOW and do not miss this brilliant step forward in your Dynamics 365 career.

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Account Manager - (Home-Based, UK Only)

Nigel Frank International are partnered with an established Microsoft Business Applications Partner who are looking to add a talented Account Manager to their forward-thinking organisation.

They are keen to speak with experienced Account Manager's who have the ability to take ownership of high-profile customers and make a significant contribution to the continuous improvement of the organisations account management capability.

Responsibilities:

* Manage and Nurture relationships with a portfolio of high-value clients, acting as the main commercial contact
* Develop and execute tailored account plans that align with each customer's goals and business priorities
* Lead regular client engagement activities, including performance reviews and strategic planning sessions
* Collaborate cross-functionality to ensure delivery commitments are met and customer initiatives are progressed effectively
* Identify and capitalise on revenue opportunities, including account expansion, additional services, and optimisation

Skills and Experience:

* Demonstrable experience in account management or client-facing commercial roles, ideally within SaaS, ERP, or subscription-based environments
* Strong knowledge of Dynamics 365 Business Central or similar platforms.
* Proven ability to manage complex customer relationships involving multiple stakeholders
* Commercially astute, with a track record of retaining and growing client accounts
* Excellent communication and organisational skills, with the ability to balance multiple priorities and operate independently.

Benefits:

* Starting Salary - £65k Plus OTE
* Flexible, Remote Working Model
* Life Assurance, Health Insurance, Enhanced Pension Contributions & More!

Job Description

I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/ NAV ERP systems - involved in day to day 1st - 2nd line support; troubleshooting system issues and ensuring successful delivery to customer support tickets.

The role offers a fantastic opportunity to broaden prior experience in NAV/ Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression.

Role & Responsibilities

* Supporting 1st - 2nd line help desk support tickets surrounding D365 BC/ Dynamics NAV
* Troubleshooting system performance issues/ minor bug fixing
* Project based support analysis for new implementation projects
* Working closely with customers to provide top tier customer service and support

Skills & Qualifications

* Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV
* Ability to support system issues at 2nd line level
* Strong analytical skills, with the ability to understand issues and troubleshoot effectively
* Broad modular understanding - ideally competent in the finance module
* Excellent communication skills written and verbal, comfortable in user facing environment

Location

It is preferable for candidates commutable to my clients offices to operate on a hybrid basis (1-2 days per week), but flexibility for full home working is also offered.

Benefits

* A competitive base salary up to £45,000 (experience dependant)
* The opportunity to support a host of amazing D365 BC/ NAV customer projects within a like minded team
* Certified Microsoft Dynamics training and professional development openings
* A wealth of attractive company benefits including healthcare & wellness plan, 25 days holiday
* Fantastic company culture, including company activity days and incentive schemes

Interested in a fresh challenge in D365 BC/ NAV support? Apply now!

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

ERP Business Analyst - UK (Remote) - c£70K



A growing consultancy is looking to hire an ERP Business Analyst to support increasing project demand and play a key role in a new ERP implementation.



You will join at the early stages of a full end-to-end ERP programme within the food industry, with involvement from system selection through to delivery. This is a great opportunity to be part of a high-impact project from the outset.



Key Responsibilities

* Lead requirements gathering and stakeholder workshops

* Document As-Is and To-Be business processes

* Support ERP system selection, including RFP/RFI processes

* Translate business needs into clear functional requirements



Skills & Experience

* Strong experience working as a Business Analyst on ERP projects

* Exposure to ERP systems such as NetSuite, Sage, Business Central or similar

* Experience across multiple ERP platforms

* Experience supporting end-to-end implementations

* Strong stakeholder engagement and communication skills

Dynamics 365 Business Central Developer (AL)

Actively recruiting on behalf of a reputable Microsoft Partner, with an award winning record in providing D365 BC/ CE solutions to a multi-national customer base. They are currently looking to recruit a skilled D365 Business Central developer to their team ahead of several large scale development projects set for the coming years.


This permanent, hands on role provides the chance to build on D365 BC development experience in a pragmatic, forward thinking environment - playing a pivotal role in my clients technical solution development, hands on AL programming and technical design.

Location

This role is fully home based, with occasional on-site travel.

Responsibilities will include:

* AL Extensions/ C/AL programming across Dynamics NAV/ 365 BC
* End to end technical life cycle tasks, and bespoke module development
* Back end code review/ 3rd line support troubleshooting
* Integration projects with third party solutions

My client is looking for candidates who can offer:

* A proven track record in the development of Microsoft Dynamics 365 Business Central/ NAV software
* Technical NAV/ D365 BC programming skills - CAL, AL extensions
* The ability to document technical requirements and draw up technical specifications for bespoke development
* API integration development experience
* Power Platform dev/ config ability (inc. Power Apps, Power Automate)

Whats on offer?

* Competitive starting salary up to £70,0000 and excellent employee benefits
* Innovative, interesting project pipeline across D365 BC and 3rd party integrations
* Close knit, experienced team with great opportunities for collaboration/ knowledge share
* Flexible home working
* Fantastic career progression/ certified professional development openings

APPLY NOW and do not miss this brilliant step forward in your Dynamics 365 career.

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

D365FO Finance Consultant - Buckinghamshire - £80k

We are seeking a motivated and detail-oriented D365FO Finance Consultant to join a growing, transformation-focused organisation. This is an excellent opportunity for someone looking to test their expertise within Microsoft Dynamics 365 Finance & Operations, supporting finance users and driving continuous system improvement.



Key Responsibilities

* Lead the design, configuration and delivery of Microsoft Dynamics 365 Finance & Operations solutions, ensuring they align with business requirements and best practice.
* Collaborate with business stakeholders to gather requirements, conduct fit-gap analysis and translate functional needs into scalable ERP solutions.
* Configure and optimise core D365 Finance modules, including General Ledger, Financial Dimensions, Accounts Payable, Accounts Receivable, Posting Profiles, Period Close, Financial Reporting and associated integration's.
* Plan and support testing activities, including System Integration Testing (SIT), User Acceptance Testing (UAT), defect resolution and post-go-live support.
* Work closely with cross-functional teams to deliver ERP implementation projects, ensuring documentation, governance and project milestones are maintained throughout the delivery life-cycle.



Skills and Experience

* Strong background delivering D365 Finance & Operations implementations, with experience configuring finance functionality, supporting solution design, and ensuring ERP systems meet both operational and strategic business objectives.
* In-depth knowledge of core financial processes within D365FO, including General Ledger, Accounts Payable, Accounts Receivable, financial dimensions, month-end close, posting structures and financial reporting, with the ability to configure and optimise these areas.
* Experienced in collaborating with finance and business stakeholders to understand requirements, facilitate workshops, perform solution analysis and recommend best-practice approaches that maximise standard D365 functionality.
* Proven track record supporting end-to-end project delivery, including solution validation, system and user acceptance testing, issue resolution, implementation planning and post-go-live stabilisation within structured project environments.
* Experience working on international ERP programmes, supporting multi-country finance processes, local regulatory requirements, tax and compliance considerations, while producing high-quality documentation and working effectively within Agile project teams.



If you are interested in this position, please send your CV ASAP to b.milne@nigelfrank.com to find out further details.

Dynamics 365 Functional Consultant - UK (Remote) - c£80K



You'll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform.



Alongside your CE responsibilities, you'll gradually gain exposure to Dynamics 365 Finance & Supply Chain Management, supporting business processes and becoming a key member of a wider enterprise applications team.



Key Responsibilities

* Provide first and second-line functional support for Dynamics 365 Customer Engagement
* Support users across Customer Service, Sales and Customer Insights
* Configure and maintain security roles, business process flows, workflows, forms, views and system configuration
* Investigate and resolve functional issues, escalating where appropriate
* Gather business requirements and translate them into functional solutions
* Support testing, User Acceptance Testing (UAT) and Microsoft release updates
* Develop your knowledge of Dynamics 365 Finance & Supply Chain Management, supporting wider business applications over time



Skills & Experience

* Commercial experience supporting or configuring Microsoft Dynamics 365 Customer Engagement
* Strong knowledge of one or more CE applications, including Customer Service, Sales or Customer Insights
* Experience configuring security roles, business process flows, forms, views and workflows
* Experience gathering requirements and supporting business users
* Strong troubleshooting and problem-solving skills

Sales Specialist - Microsoft Business Applications

Overview
This organisation is a modern, forward‑thinking Microsoft Cloud partner delivering a range of technology services, including IT support, networking solutions, digital transformation, and advanced Microsoft Business Applications. The team is collaborative, growth‑oriented, and committed to helping clients solve complex business challenges through innovative thinking and high‑quality solutions.
Flexible working is a core part of the culture, with opportunities for remote or hybrid arrangements depending on business needs. The environment encourages autonomy, continuous learning, and a strong sense of shared success.

Role Summary
The Sales Specialist for Microsoft Business Applications plays a pivotal role in driving growth across the Dynamics 365 and Power Platform portfolio. This is a consultative, solution‑led sales position focused on understanding client challenges, shaping tailored Microsoft solutions, and working closely with internal teams to deliver successful outcomes.
Rather than selling standalone products, the role centres on leading strategic conversations that position Microsoft Business Applications as key enablers of digital transformation.

Key Responsibilities
Solution‑Led Selling
* Lead discovery sessions to understand customer goals, challenges, and transformation objectives.
* Design and communicate end‑to‑end Microsoft Business Application solutions aligned to measurable business outcomes.
* Translate technical capabilities into clear commercial and operational value for senior stakeholders.
Sales & Pipeline Ownership
* Identify, qualify, and progress new business opportunities across mid‑market and enterprise clients.
* Manage opportunities from initial engagement through to close, ensuring a high‑quality customer experience.
* Develop compelling proposals, business cases, and presentations for both technical and non‑technical audiences.
Collaboration & Team Selling
* Work closely with account managers, sales leadership, presales consultants, and technical architects throughout the sales cycle.
* Act as the subject matter expert for Microsoft Business Applications within cross‑functional deal teams.
* Build strong relationships with Microsoft and other ecosystem partners to support co‑selling opportunities.
Market & Customer Insight
* Stay informed on Microsoft's Business Applications roadmap, industry developments, and competitor activity.
* Use market insight to proactively identify opportunities and enhance customer conversations.

Skills & Experience
* Proven experience selling Microsoft Business Applications (Dynamics 365, Power Platform, Business Central, CE/CRM).
* Strong background in consultative or solution‑based selling within technology, cloud, or digital transformation.
* Confident engaging with senior decision‑makers and leading strategic discussions.
* Experience collaborating with technical and delivery teams during complex sales cycles.
* Commercially astute, target‑driven, and comfortable managing a sales pipeline.
* Excellent communication, storytelling, and relationship‑building skills.
* A mindset focused on learning, growth, and continuous improvement.

Additional Responsibilities (Customer Engagement Focus)
* Support the development and execution of the organisation's Dynamics 365 Customer Engagement strategy.
* Manage client relationships to drive adoption and ensure customers maximise value from their solutions.
* Identify client needs and deliver tailored recommendations that support long‑term success.
* Manage multiple accounts effectively, prioritising workload to meet business objectives.

What You Can Expect
* A supportive, ambitious, and collaborative culture that values humility, innovation, and shared success.
* Opportunities for professional development and continuous learning.
* A range of modern employee benefits, including flexible working and wellbeing initiatives.
* A positive team environment with regular social activities and recognition events.

D365 CRM Product Manager

Nigel Frank International are partnered with a growing Dynamics 365 CRM end user who are seeking a skilled Product Manager to drive change and help to expand the platform whilst maintaining positive user experience!

Responsibilities

* Lead the continuous enhancement of Dynamics 365 CE by gathering requirements, prioritising features, and ensuring solutions align with business goals.
* Collaborate with cross‑functional teams to translate complex business needs into clear, actionable product improvements.
* Oversee the full product lifecycle, from backlog management to release planning, ensuring timely and high‑quality delivery.
* Champion user experience, driving adoption through effective communication, training support, and iterative optimisation.

Skills & Experience

* Proven track record managing Dynamics 365 CE implementations, upgrades, and ongoing product evolution.
* Strong analytical capability to interpret business processes, identify gaps, and define practical, value‑driven solutions.
* Excellent communication and stakeholder engagement skills, with the ability to influence, align, and support diverse teams.
* Familiarity with agile methodologies, balancing strategic product thinking with hands‑on involvement in day‑to‑day delivery.

Benefits

* Starting Salary - £55k - £65k dependant on experience.
* Flexible, Remote Working Model
* Additional Benefits including Bonus, Enhanced Pension Contribution & More!