Ihre aktuelle Jobsuche

Service Delivery Manager - Microsoft Dynamics 365 - Newcaslte - c£90K

Nigel Frank are working with a global organisation on their search for a Service Delivery Manager with experience in Microsoft Dynamics 365 CE and F&O. Our client has a strong presence across 28 countries and an ambitious digital transformation agenda - this is a rare opportunity to influence the success of a global D365 landscape.

This role is suited to a proactive and technically capable professional who thrives in a service-led environment and is passionate about continual improvement. You'll be instrumental in managing the delivery, support, and governance of D365 services across a global footprint and you will ensure smooth transitions from project delivery to business-as-usual operations while leading efforts to maintain and enhance system performance, user satisfaction, and service efficiency.

This is a hands-on role requiring both technical and service delivery expertise, combined with the ability to manage cross-functional collaboration and stakeholder engagement.

Responsibilities

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Manage the full life-cycle of D365 service delivery (incidents, service requests, problems, changes)
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Ensure consistent and measurable service performance across CE and F&O platforms
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Lead process improvements and service optimisation initiatives
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Utilise tools such as Azure DevOps and ITSM platforms to monitor and improve service management
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Support the transition from implementation to live operations across new deployments
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Foster strong relationships with business stakeholders, project teams, and IT leadership
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Provide regular service reporting and host operational reviews

Required Skills:

You'll bring a blend of technical insight and service leadership, along with a passion for delivering robust enterprise systems. Ideally, you have:

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Strong experience with D365 F&O or CE, ideally in a service delivery capacity
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Solid understanding of IT service management, project sprints, and stakeholder engagement
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Excellent analytical, organisational, and communication skills
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A calm, pragmatic approach to problem-solving and decision-making
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The ability to manage multiple priorities while leading with a positive, team-first attitude

This is your chance to work with a global D365, where you will have the opportunity to have strategic influence in programmes. My client offer an outstanding culture of innovation, collaboration, and career development with highly competitive compensation, bonus, and full benefits package

Apply today for a confidential discussion or get in touch for more insight. You can send your CV to j.nordbo@nigelfrank.com

AI Technical Consultant

Permanent | Full-time | Remote-first (UK)

An established UK-based Microsoft Cloud partner is seeking a skilled AI Technical Consultant to join their growing team. This is a permanent, full-time opportunity offering flexibility to work remotely with occasional travel to client sites and company events.

The Role

The AI Technical Consultant will play a key role in helping clients unlock the value of artificial intelligence. Working within an agile team, the consultant will design, implement, and optimise AI solutions tailored to client needs. This includes working closely with stakeholders to understand business challenges, developing models, and ensuring seamless deployment into production environments.

Key Responsibilities

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Collaborate with clients to identify opportunities for AI-driven innovation.
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Design, develop, and optimise AI/ML models across areas such as machine learning, natural language processing, and computer vision.
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Perform data analysis and preprocessing to prepare datasets for model training.
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Deploy AI models into production and monitor performance.
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Provide expert advice, training, and support on AI tools and best practices.
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Stay current with emerging trends and advancements in AI technologies.

About You

The successful candidate will have:

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Proven experience delivering AI and machine learning projects.
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Strong programming skills in Python, R, or Java.
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Hands-on experience with AI frameworks and libraries.
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Familiarity with cloud platforms such as Azure, AWS, or Google Cloud.
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Strong analytical and problem-solving skills.
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Excellent communication and client-facing skills.
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Knowledge of design patterns and optimisation techniques for large data solutions.
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A degree in Computer Science, Data Science, Statistics, or a related discipline (preferred).

What's on Offer

This role comes with a competitive salary and a comprehensive benefits package, which includes:

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25 days holiday.
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Remote-first flexibility with home working allowances.
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Private health care (after qualifying period).
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Enhanced parental pay and leave.
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Access to well-being support, including 24/7 GP and Employee Assistance Programme.
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Additional perks such as cycle scheme, electric car scheme, and employee discounts.

The Employer

The employer is a leading UK Microsoft Cloud specialist, recognised for its expertise in delivering digital transformation through cloud technologies. With a strong ethical foundation and a commitment to sustainability, the organisation has earned recognition as a top workplace and is dedicated to fostering innovation, diversity, and professional growth. Reach out to Marley Taylor at Tenth Revolution Group for more information: m.taylor@tenthrevolution.com

Job Title: Data Services Manager

An established financial services organisation is seeking a Data Services Manager to play a key leadership role within its Data Services team. Reporting to, and deputising for, the Senior Data Services Manager, this role offers the opportunity to lead a team of Data Engineers in delivering high-quality, scalable data solutions that support the organisation's ambitious data strategy.

The successful candidate will be instrumental in developing innovative data products that enhance customer experience, drive strategic goals, and enable data-driven decision-making across the business. Acting as a technical mentor and leader, they will provide guidance in data engineering, business intelligence, and analytics while championing data governance, data quality, and best practices.

Key Responsibilities:

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Provide technical leadership for the Data Engineering and Business Intelligence function across the full data services lifecycle.
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Act as deputy to the Senior Data Services Manager and serve as an escalation point for the function.
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Mentor and coach Data Engineers, fostering a culture of collaboration, excellence, and craftsmanship.
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Collaborate with stakeholders across multiple business functions to deliver complex data and reporting solutions.
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Promote and oversee governance, data quality, and compliance standards.
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Drive continuous improvement through Agile methodologies, automation, and modern engineering practices.
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Influence architectural and technology decisions as a member of the Technical Design Authority.
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Support resource planning, project prioritisation, and the delivery of roadmaps in collaboration with PMO and Change functions.

Experience and Skills Required:

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Proven track record of mentoring and developing high-performing data teams.
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Strong stakeholder management and interpersonal skills, with the ability to influence at all levels.
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In-depth knowledge of the mortgage lifecycle (Originations, Servicing, Securitisation) is highly desirable.
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Extensive experience in data governance, quality, compliance, and risk management.
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Expertise with Microsoft Data Platform technologies, including SQL Server, SSIS, SSAS, SSRS, Power BI, and Azure Data Services (ADF, Data Lake, Databricks).
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Strong knowledge of dimensional modelling and scalable reporting frameworks.
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Experience designing hybrid data solutions spanning on-premise and cloud.
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Proficiency with DataOps/DevOps practices, CI/CD pipelines, and IaC (Bicep/Terraform).

What's on Offer:
This is an excellent opportunity for an experienced data leader to join a forward-thinking organisation where data is at the heart of business strategy. The role provides the chance to shape a highly skilled team, influence technical direction, and work with cutting-edge technologies in a collaborative, innovative environment.

Reach out to Marley Taylor at Tenth Revolution Group for more information on this exciting role: m.taylor@tenthrevolution.com