Account Manager - SaaS - Newcastle - 60k + OTE

Account Manager - SaaS | Newcastle | Hybrid | Up to £60,000 + Bonus + Benefits



I'm working with a growing and dynamic technology consultancy based in the North East of England, known for delivering high-impact software and data solutions across a wide range of public and private sector clients. With a collaborative culture and a strong focus on innovation, they're now looking for an experienced Account Manager to join their team and help drive continued growth.

This role requires someone with a solid understanding of the service industry, ideally from a SaaS, Software Development, or IT Consultancy background. You'll act as a trusted partner to clients, managing relationships, identifying growth opportunities, and ensuring the delivery of exceptional solutions.



As part of your role, you will:

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Build and maintain strong, long-term relationships with key clients, acting as their main point of contact.
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Ensure client satisfaction and uphold high delivery standards at all times.
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Demonstrate a strong technical understanding of software and data development in a consultancy environment.
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Identify opportunities for account growth, up-selling, and service improvement.
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Develop tailored account strategies aligned with client needs and business goals.
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Collaborate closely with internal teams to deliver innovative, value-added solutions that meet and exceed client expectations.



About You:

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Proven experience in an Account Management or Client Success role within a Software, SaaS, or IT Consultancy setting.
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Strong commercial awareness and an understanding of consultancy delivery models and fee structures.
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Excellent communication and stakeholder engagement skills, with the ability to influence and build trust at all levels.
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A proactive, strategic thinker with a passion for technology, data, and client success.
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Someone who thrives in a collaborative environment and enjoys contributing to innovative solutions.



What's on Offer:

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Salary: Up to £60,000 (DOE)
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Bonus: Performance-based
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Holidays: 25 days annual leave + bank holidays
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Benefits: Contributory pension scheme, private healthcare, flexible working
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Working Model: Hybrid (2-3 days per week in the Newcastle office)
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Culture: Supportive, social, and forward-thinking environment with regular team events and company trips

This is an excellent opportunity for an ambitious Account Manager who wants to make a real impact in a growing consultancy. If you're ready to take ownership of client relationships and help deliver innovative software and data solutions, we'd love to hear from you.

Apply now - interviews are taking place immediately.