Microsoft 365 - Level 1-3 Support Analyst - Contract

Microsoft 365 IT Support Analysts - Level 1, 2 & 3
📍 Full-time Onsite - Sydney CBD
📅 3-Month Contract
🔧 Multiple Openings Available

We're working with a leading Managed Services provider seeking experienced IT Support Analysts across Levels 1, 2, and 3. These full-time, onsite roles are based in Sydney's CBD and ideal for candidates with a strong customer focus and technical capability.

What You'll Do:

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Provide hands-on IT support across Microsoft 365, Windows, Azure & Linux
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Support users via phone, remote access and on-site
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Troubleshoot desktop, server, and network issues
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Work with virtualisation tech (Hyper-V, VMware) and monitoring tools
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Collaborate with internal teams and contribute to client projects

What You'll Need:

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Previous experience in an MSP or fast-paced support role
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Strong troubleshooting skills across Windows and Linux environments
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Exposure to Azure, Active Directory, Exchange, and Office 365
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Ability to prioritise and resolve issues independently
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Excellent communication and documentation skills

🔄 Immediate start preferred. Must have full working rights in Australia.