Enterprises now rely on the Power Platform to support automation, apps, and workflows at scale, and this shift is creating a clear need for the people who run the platform behind the scenes.
Low-code once lived in small teams. A department built a form or a quick app to remove a manual step. Growth happened naturally. Over time, though, the number of apps increased, and the work reached a size that needed more than casual attention. That’s when companies realized the platform needed owners, guardrails, and consistent rules.
Today’s enterprise-ready Power Platform programs depend on a mix of roles that guide usage, protect data, and support business users. These roles keep the platform stable as teams build more tools, connect more systems, and automate more work. They also shape how companies hire and train talent across IT and the business.
Why Power Platform growth needs new kinds of roles
As the platform expands, the risks expand with it. Apps overlap. Data spreads across environments. Connectors open access to information that should stay controlled. Workflows run on schedules that no one is watching.
The platform needs structure. It needs clear owners who understand how to balance freedom with control. That’s where these key roles come in. They provide the support that citizen developers need while protecting the systems that keep the business running.
Nigel Frank helps companies hire Power Platform professionals who can guide this growth in a steady and practical way.
Platform owner
The platform owner shapes the environment strategy, monitors activity, and sets rules that keep the platform predictable. They decide how many environments exist. They review app activity. They look for patterns that signal risk. They plan improvements based on usage and upcoming business needs.
This role combines technical awareness with long-term planning. It anchors the entire platform.
Governance and security lead
This person watches the rules that protect data. They set Data Loss Prevention policies. They check connectors. They track sharing patterns. They keep unsafe behavior out of the system.
Nigel Frank helps employers hire Power Platform professionals who bring strong judgment to these decisions.
CoE lead
A Center of Excellence (CoE) supports growth with guidance instead of strict control. The CoE lead builds templates, training, and community support. They help new makers start projects in a safe way. They teach patterns that improve consistency across teams.
They also help business leaders understand what the platform can do and how it fits each department’s goals.
Fusion team leader
Fusion teams bring IT and business users together. The leader guides both groups. They help business teams explain their process. They help IT teams shape those details into stable apps and flows.
This role reduces rework and builds trust. Fusion team leaders turn ideas into clear, well-structured solutions.
Platform operations manager
This person runs the movement of apps and flows through Pipelines. They check approvals, test results, and release schedules. They make sure changes reach production without breaking existing work.
Operations staff keep the platform healthy. They watch for issues before they grow.
Community trainer
Training is key to enterprise growth. A community trainer teaches the basics. They run sessions. They write guides. They answer questions from new makers and help them avoid common mistakes.
This role builds confidence across departments. It also reduces the number of issues that reach the platform owner or governance team.
What this shift means for leaders
These roles bring stability, clarity, and structure. They help companies grow without losing control of data or spending too much time fixing preventable problems. They create a support layer that helps business users build safely and learn new skills.
Leaders should expect these roles to appear more often in hiring plans. They should expect more cross-team communication and more planning around governance, training, and lifecycle management. This creates a healthier platform and a more confident set of makers.
Strong enterprise Power Platform programs don’t happen by accident. They depend on the people who support them.
