What a data-ready CRM team looks like in a Customer Insights world

Learn the roles and skills that support Customer Insights programs and what companies need in a data-ready CRM team.
Why managed environments are changing how companies hire for low-code

Learn how managed environments shape hiring needs for Power Platform teams and raise demand for admins, CoE leads, and platform operations roles.
The new shape of CRM work: How AI tools are changing daily tasks across Dynamics 365

Learn how AI tools are changing daily CRM tasks in Dynamics 365 and what this means for hiring and team design.
Who keeps low-code safe at scale? The talent shaping enterprise Power Platform teams

Learn the key roles that keep low-code safe at scale as enterprises adopt Centers of Excellence, Managed Environments, and Pipelines.
First-party data is the new advantage: How Customer Insights is changing CRM roles

Learn how Dynamics 365 Customer Insights is reshaping CRM roles and raising demand for first-party data, consent, and real-time engagement skills.
4 roles every enterprise now needs to run AI inside Dynamics 365 and the Power Platform

See the four roles companies now hire to run AI and Copilot inside Dynamics 365 and the Power Platform and keep automation safe and effective.
What skills-based certification really means for hiring managers

Learn how Microsoft’s skills-based certifications are reshaping hiring and development for Dynamics 365 and Power Platform teams.
The Power Platform maturity shift: How Centers of Excellence are redefining enterprise teams

See how Centers of Excellence are reshaping Power Platform governance and creating new roles for enterprise teams as automation scales.
Redesigning the org chart for AI: What Copilot means for Dynamics and Power Platform roles

See how Copilot is changing Microsoft Dynamics 365 and Power Platform teams, skills, and leadership roles across modern enterprises.
3 ways Microsoft’s new certification model is changing Dynamics 365 and Power Platform careers

Learn how Microsoft’s Applied Skills and role-based certifications are reshaping hiring and professional growth for Dynamics 365 and Power Platform teams.