Career Spotlights
Dynamics 365 Functional Consultant
Career Spotlights
Dynamics 365 Functional Consultant
How much do Dynamics 365 Functional Consultants make?
United States ($)
| Junior (0-3 years) | Mid-level (4-8 years) | Senior (9+ years) | Freelance (Hourly rate) | |
|---|---|---|---|---|
| Dynamics 365 Finance and Operations | 106,000 | 146,000 | 179,500 | 112-190 |
| Dynamics 365 Sales and Marketing | 106,000 | 134,000 | 153,250 | 112-143 |
| Dynamics 365 Business Central | 96,250 | 135,500 | 151,500 | 102-163 |
United Kingdom (£)
| Junior (0-3 years) | Mid-level (4-8 years) | Senior (9+ years) | Freelance (Daily rate) | |
|---|---|---|---|---|
| Dynamics 365 Finance and Operations | 46,250 | 65,250 | 87,250 | 600-850 |
| Dynamics 365 Sales and Marketing | 40,000 | 61,000 | 79,750 | 650-750 |
| Dynamics 365 Business Central | 45,000 | 55,250 | 70,500 | 503-750 |
United States ($)
Junior (0-3 years)
| Dynamics 365 Finance and Operations | |
| Dynamics 365 Sales and Marketing | |
| Dynamics 365 Business Central |
Mid-level (4-8 years)
| Dynamics 365 Finance and Operations | |
| Dynamics 365 Sales and Marketing | |
| Dynamics 365 Business Central |
Senior (9+ years)
| Dynamics 365 Finance and Operations | |
| Dynamics 365 Sales and Marketing | |
| Dynamics 365 Business Central |
Freelance Hourly Rate
| Dynamics 365 Finance and Operations | |
| Dynamics 365 Sales and Marketing | |
| Dynamics 365 Business Central |
United Kingdom (£)
Junior (0-3 years)
| Dynamics 365 Finance and Operations | |
| Dynamics 365 Sales and Marketing | |
| Dynamics 365 Business Central |
Mid-level (4-8 years)
| Dynamics 365 Finance and Operations | |
| Dynamics 365 Sales and Marketing | |
| Dynamics 365 Business Central |
Senior (9+ years)
| Dynamics 365 Finance and Operations | |
| Dynamics 365 Sales and Marketing | |
| Dynamics 365 Business Central |
Freelance Daily Rate
| Dynamics 365 Finance and Operations | |
| Dynamics 365 Sales and Marketing | |
| Dynamics 365 Business Central |
77%
50%
of D365 Functional Consultants are satisfied with their salary, down from 52% in our previous survey
44 hours
Permanent D365 Functional Consultants work an average of 44 hours per week
44 hours
Freelance D365 Functional Consultants work an average of 44 hours per week
What factors impact your earning potential as a Dynamics 365 Functional Consultant?
| Important | Neutral | Unimportant | |
|---|---|---|---|
| Years of technical experience with Microsoft products | 96% | 1% | 2% |
| Exposure to large projects | 90% | 10% | 0% |
| Specific vertical industry experience | 82% | 16% | 2% |
| Years of experience in IT | 76% | 23% | 1% |
| Microsoft certifications | 47% | 33% | 20% |
| College/University degree(s) | 42% | 39% | 19% |
Years of technical experience with Microsoft products
| Important | Neutral | Unimportant |
|---|---|---|
| 96% | 1% | 2% |
Exposure to large projects
| Important | Neutral | Unimportant |
|---|---|---|
| 90% | 10% | 0% |
Specific vertical industry experience
| Important | Neutral | Unimportant |
|---|---|---|
| 82% | 16% | 2% |
Years of experience in IT
| Important | Neutral | Unimportant |
|---|---|---|
| 76% | 23% | 1% |
Microsoft certifications
| Important | Neutral | Unimportant |
|---|---|---|
| 47% | 33% | 20% |
College/University degree(s)
| Important | Neutral | Unimportant |
|---|---|---|
| 42% | 39% | 19% |
What steps should you take to become a Dynamics 365 Functional Consultant?
Education
In terms of what you might need, 86% of Dynamics 365 Functional Consultants hold at least a Bachelor’s degree. However, only 31% consider that a degree is important for working with Microsoft Cloud, while 42% believe a degree to be an important factor when it comes to increasing earning potential.
What Microsoft certifications do Dynamics 365 Functional Consultants hold?
| Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate | 29% |
| Microsoft Certified: Dynamics 365 Fundamentals (ERP) | 27% |
| Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate | 24% |
| Microsoft Certified: Power Platform Fundamentals | 16% |
| Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate, Microsoft Certified: Dynamics 365 Fundamentals (CRM) | 15% |
Certification
Two-thirds (66%, down from 83% from in our previous survey) of Dynamics 365 Functional Consultants are certified, and 47% of those have undergone certification renewal to maintain their Microsoft Certified status. Meanwhile, 67% (down from 78%) believe that certifications make a candidate a more valuable professional.
If you’re planning a career as a Functional Consultant, then you have two options to start off your certification journey. Currently, there are two certifications which verify foundational knowledge of Dynamics 365—Microsoft Certified: Dynamics 365 Fundamentals (ERP) and Microsoft Certified: Dynamics 365 Fundamentals (CRM), each focusing on specific products within those function groups.
If you’re already at a mid/associate level, there are currently eight certifications to choose from that are all aligned with the Functional Consultant job role. Each certification focuses on a specific product from the Dynamics 365 or Power Platform stack, helping you grow your career through gaining specialisms, or fill in your knowledge gaps.
For advanced Functional Consultants looking to further their career, or move into even more technical roles, there’s the Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert certification, the Microsoft Certified: Power Platform Solution Architect Expert certification, and the Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Expert certification. These three accreditations are the three most advanced of their type on Microsoft’s Dynamics 365 learning path.
Roles that can lead on to becoming a Dynamics 365 Functional Consultant
There’s no set pathway that will lead you to a role as a Dynamics 365 Functional Consultant, although having experience in IT infrastructure will certainly help. The wide range of product types in the Dynamics 365 suite attracts a diverse set of professionals from all kinds of backgrounds. They may have used a Dynamics 365 CRM product in another role, worked as a consultant in other application ecosystems, or simply have a knack for finding the best solution to business problems.
The most common job roles that we see these kinds of professionals starting their careers in include, but are not limited to:
- Business Analyst
- CRM/ERP Administrator
- Systems Analyst
- Support Analyst
- Accountant
What skills and experience should Dynamics 365 Functional Consultants have?
- Extensive knowledge of and experience with Dynamics 365 products
- Ability to perform function gap analysis, gather requirements, and transform business needs into technical solution designs
- Problem-solving and creative solution development skills
- Experience with data migration
- Experience with associated technologies such as SQL and Microsoft Power Platform
- Ability to advise customers on reporting, administration, and support
- Great communication skills, including the ability to present and demonstrate technical information to stakeholders at all levels
- Project specification and documentation skills, including test plans, training plans, user manuals and entity relationship diagrams
- Exceptional project management skills including managing budgets and scope of work
- Experience with user acceptance testing
What are the opportunities for progression?
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