Job Title: IT Support Specialist
Job Location: Marlborough, MA
Our client is seeking a motivated and experienced individual to join the IT team. You will be the main point of contact for inquires and requests related to their ERP and manufacturing systems, as well as the development of new functionality. The ideal candidate is diligent, hardworking individual who can learn new systems and processes rapidly, can work with little supervision, and is capable of delivering outstanding work at all times.
Roles and Responsibilities:
- Minimum 3 years of hands-on experience with MS Dynamics NAV 2013 or higher (or equivalent)
- Experience working in the manufacturing environment and business system analysis
- Provide 1st and 2nd level support and troubleshooting for production control and trace-ability platform. Provide day-to-day user support
- Works with end-users, troubleshoot issues, and provides ongoing production support, and works with database administration of user accounts.
- Monitor triage, and manager IT support tickets including troubleshooting to resolve issues
- Develop ongoing reports needed by the business to improve information and decision-making
- Demonstrate initiative and job knowledge by suggesting ideas, discovering new and better ways of accomplishing goals.
- Bachelor's degree in Computer Science or related discipline
- Experience with MS Dynamics NAV 2017 or equivalent ERP
- Experience providing support in a manufacturing environment, including processes, systems and terminology
- Exposure to or experience with .NET development environments
- 401K Match
- Three weeks PTO
- Medical, Vision, Dental
- Excellent Benefit Package
- Salary: $65,000 - $70,000
To apply, please contact Frances Patt at 347-270-8874 or by email at firstname.lastname@example.org
Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Dynamics NAV jobs are.
I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics NAV candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics NAV jobs that are available I can be contacted on 646-540-7500. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!
Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.