• Lokalizacja:: Reading, England
  • Data wystawienia: 28th Sep, 2021
  • Referencje: 2648274

Job Description


A global Microsoft Gold Partner is looking to hire a talented Cloud Engineer. The company has a great career pathway and you would be joining a team of exceptional professionals. This particular focus will be part of the customer solutions strand of the business. The friendly office atmosphere along with an award winning team will allow you to grow and develop into a well rounded individual.



Role & Responsibilities


Within the team you will be tasked with:



  • Act as a point of escalation for ticket issues (this will include from Tier 1, Tier 2 to Tier 3)

  • Track system issues through resolutions, within agreed time limits

  • Onboarding of new customers

  • Patching - ensuring customer solutions are up-to-date

  • Participation in on call rota



Skills & Qualifications


The essential technical skills required for this role include:



  • Experience in dealing with issues upto 3rd line support level

  • Monitoring, patching, change & escalations experience

  • Kubernetes

  • Hands on deployment experience

  • Clear communication skills & the ability to work in an Agile environment


Benefits



  • Private Health & Dental Care

  • Global Bonus Scheme

  • 1.5 hour lunch breaks for sports once a week

  • 28 Days Annual Leave entitlement

  • Development Plans

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