Support Engineer - London - £18-22k
Please note - this role requires you to work from the Central London office at least three days per week. To be eligible for this role you must have the unrestricted right to work in the uK - this organisation is not able to offer sponsorship.
This organisation operates within the Sports and Marketing space and offers a unique opportunity for a talented support engineer who has a passion for sports to work within an incredible environment. Working with sports clubs, leagues, and federations, this organisation offers not only a fantastic technical opportunity, but also the chance to gain exposure to a fascinating industry.
In this role you will be responsible for providing 1st and 2nd line support for internal users and clients. You will be responsible for setting up devices, installing/configuring software, fixing hardware issues, and utilising your communication skills, both verbal and written, to liaise with third parties where required.
You will be joining a fast-paced environment where you will be kept busy and engaged from day one. You will also have fantastic progression opportunities available including into Data Ops and Data Engineering roles.
In this position your responsibilities will include:
- Pick up support tickets, update and remedy accordingly.
- Assisting new employees with the set-up and configuration of their equipment.
- Upgrading, replacing and recycling devices and hardware.
- Managing device stock and licensing.
- Training and supporting members of staff with communication technologies - such as MS Teams.
- Protecting client data.
To be a good fit for this role you should have an IT background with experience in a 1st/2nd line support role. You should also have excellent communication skills and a passion for technology.
To apply please submit your CV or contact David Airey on 0191 338 7508 or at firstname.lastname@example.org.
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