• Lokalizacja:: London, England
  • Wynagrodzenie: £55000 - £70000 per annum + Benefits
  • Technologia: .NET Jobs
  • Rodzaj pracy: Permanent
  • Data wystawienia: 15th Apr, 2021
  • Referencje: AO150421

Support Engineer - £55,000 - £70,000 - London (REMOTE)


We are looking for a Support Engineer to join a growing organisation with a Global presence in the Finance Industry. We are looking for someone to come in an prioritise, investigate and troubleshoot GP applications issues - especially during APAC and EMEA hours. You will be joining a business that puts their customers at the heart of everything that they do, which has enabled them to build deeply valued, long-term relationships based on integrity, transparency, and trust



Role and Responsibility:



  • Monitoring income tickets and assessing what to prioritise accordingly

  • Resolving technically complex issues and prioritising with the customer

  • Creating and driving permanent solutions/improvements after identifying route cause

  • Ensuring support readiness prior to deployment of any change and production environment

  • Creating, maintaining and sharing technology knowledge documentation in knowledge-base repository

  • Taking part in on-call rotation with other team members


Key skills required:



  • Bachelor's degree in Computer science (or related fields)

  • Some past/current experience with .NET/C#

  • Practical experience with writing SQL queries

  • Practical scripting experience: ideally Powershell

  • Strong experience with JIRA, Confluence or similar bug-tracking tools

  • Good understanding with Object-Oriented Design and Development

  • Good understanding / some experience with CI/CD pipeline concepts

  • Strong practical experience with troubleshooting

  • Strong analytical experience

  • Strong time-management and organisational skills

  • Great communication skills: verbal and written

  • Strong commercial awareness



Please send your CV to a.omar@nigelfrank.com to be considered for an interview - or call Ayan on 0203 868 5192 for more details on the role.



Nigel Frank International is the global leading Microsoft Technology Recruitment firm, providing the most Azure / DevOps opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific DevOps, Azure and technical Development team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities.


Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the DevOps and Azure markets. I am interested in speaking to any DevOps / Azure candidate who is seeking their next career move, and can ensure complete confidentiality in the process.



C#, .NET , SQL, JIRA, OODD, CI/CD, Powershell, Finance, Payments, GP Application, Troubleshooting, Support Engineer, London, Remote, Homebased