Dynamics NAV Support Team Leader - £40,000 DOE
They are one of the UK's leading Gold Partners within the Dynamics NAV market and are on the lookout for an experienced NAV support professional to step up and take the lead on their dedicated NAV support team. The company invests heavily into its staff through upskilling and career development plans, so this is a great opportunity for someone in the fledgling stage of their NAV career to really kick it into gear with lots of scope for progression within the business.
You will be responsible for managing a team of NAV Support professionals, overseeing the allocation of tickets and your team's workload, as well as handling your own cases. You will be responsible for producing, reviewing and updating training and support documents, alongside mentoring and developing new members of the team. Typical managerial duties will also keep you busy; ensuring rotas are covered (early/late shifts, lunch-time, 24/7 support, holidays) and approval of team member holidays. Your week will be split between working from home and being onsite in their office in the West Midlands, as the Leadership aspect of the role necessitates.
- Solid foundational knowledge of NAV.
- Background in Service/Application Support - a Leadership role would be advantageous.
- Finance background, in NAV and/or from a qualification/certification would be advantageous.
- Strong understanding of ticket handling from a 1st and 2nd line support background
- The ability to lead and manage a team effectively
- Excellent professional interpersonal skills, as necessitated by the nature of the role.
If you are interested in this exciting opportunity, or would like to know more, then we would love to hear from you. Click the "Apply" button at the top of the page.
To discuss this exciting opportunity in more detail within the Dynamics NAV/ 365 BC market, please contact Jake Connor by phone on 0191 261 3250 or send your current CV to email@example.com.
Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics NAV/ 365 BC opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics NAV/ 365 BC team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics NAV/ 365 BC market.
I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.
DYNAMICS NAV/ NAV 2015/ NAV 2016/ NAV 2017/ NAV 2018/ DYNAMICS 365/ BUSINESS CENTRAL