The company is an international trading company with over 20 years experience in their area. (contact me for further information)
- Maintain communications with the end users and Microsoft partner team.
- Provide support to end users: reply requests, make recommendations concerning Dynamics NAV and related applications functionality.
- Provide technical and functional issue resolution. Identify and elevate issues that cause system to operate incorrectly.
- Perform system setup and periodic support/maintenance tasks.
- Prepare documentation and user manuals, train key users on modified or new business processes.
- Analyze and manage requirements to business processes, prepare the technical design documents for system customization.
- Follow and control solution development process performed internally or by the Microsoft partner team.
- Prepare test case scenarios, test and validate system modifications.
QUALIFICATIONS AND SKILLS:
- Strong experience in Dynamics NAV and/or Business Central: over 3 years in roles of implementation consultant, support specialist (preferable 2nd/3rd line support). Preferably work experience with Microsoft partner specializing in enterprise resource planning solutions;
- Excellent knowledge of Dynamics NAV 2018 functionality. Microsoft certifications in Dynamics NAV functionality and/or the project management will be a benefit.
- High proficiency with Microsoft Office applications (Excel, Word, Outlook).
- Fluent English (proficient user/advanced level).
- Knowledge of supply chain business process flows (purchasing, sales, logistics and manufacturing).
- Experience in business processes analysis, writing technical design documentation for customization of ERP system, collaboration with development team.
- Experience in testing Dynamics NAV functionality, basic knowledge of C/Side and C/AL (reading/understanding programming code and debugging).
- Experience in the end users training and preparing user manuals for Dynamics NAV or other ERP systems.
- Basic knowledge of Microsoft SQL Server and T-SQL programming language.
- Knowledge of BI solutions/tools (Power Pivot, Power Query, Power BI, etc.).
- Knowledge of any of the following languages: Russian, Spanish, Chinese.
If you are interested in this role, don't hesitate and apply now!
Any enquirers please reach me:
☎️:+41 43 456 23 62