A Managed Technology services company where a "work hard play hard" culture is in place to support and help employees when needed.
You will be providing a 2nd line technical support within the Microsoft operating system, conduct telephone handling and resolving technical support tickets on a busy Service Desk.
A reward scheme is currently in operation to reward positive feedback through customer survey's following ticket completion!
Technical Experience you will require -
* Vmware - demonstrate they have an understanding of a virtual environment, of the storage required and how everything links together, show that they're able to troubleshoot issues in a virtual environment, monitor and create VM's.
* DNS Records
* Switching and routing
Employee Benefits -
* Annual Bonus (subject to performance)
* Private Medical
* Group Pension
* Life Insurance
* Rewards scheme for top performers
Additional Details -
Operating a shift pattern from 07:30 to 20:00 Monday to Friday.
A requirement of this role is to participate in being on-call out of UK Service Desk hours.
This comes with a standard on-call payment for each on-call shift, plus overtime for hours worked, and is scheduled as part of a weekly on-call rota.
If you are interested in the role please for your CV to firstname.lastname@example.org