Are you interested in managing and advising the users of Microsoft Dynamics system (NAV) with the aim of ensuring optimum user convenience and functionality?
The company is an end-user based in Amsterdam at is in the recruitment industry. They are looking for an in-house 1st line ERP support specialist with a preference for Dynamics NAV.
The role : 1st line NAV support specialist
You will be focusing on 3 main areas.
- Accepting, analysing, solving and prioritising questions and problems related to the functional business processes within the established frameworks
- Analysing, prioritising and routing user questions
- Monitoring turnaround times and status reports
1st Line Support:
- Registering, confirming and analysing information requests, incidents, change requests and preventive maintenance activities
- Identify bottlenecks and areas for improvement
- Submit improvement proposal
Reporting and informing
What they are looking for:
- HBO / WO thinking and work level
- Experience in a similar role
- Knowledge of ERP systems (Dynamics NAV is a big plus)
- Good command of Dutch
- Client friendly and team player
What they offer:
- Market competitive salary with benefits
- Fast career path opportunities
- Quick to get responsibilities and leadership
- Room for creativity and innovation
- Working alongside a great team and have fun events