• Locatie: Amsterdam, Netherlands
  • Datum van publicatie: 7th Feb, 2020
  • Referentie: 08022020NFIES

Are you interested in managing and advising the users of Microsoft Dynamics system (NAV) with the aim of ensuring optimum user convenience and functionality?

The company is an end-user based in Amsterdam at is in the recruitment industry. They are looking for an in-house 1st line ERP support specialist with a preference for Dynamics NAV.

The role : 1st line NAV support specialist

You will be focusing on 3 main areas.

Support users:

  • Accepting, analysing, solving and prioritising questions and problems related to the functional business processes within the established frameworks

  • Analysing, prioritising and routing user questions

  • Monitoring turnaround times and status reports

1st Line Support:

  • Registering, confirming and analysing information requests, incidents, change requests and preventive maintenance activities

  • Identify bottlenecks and areas for improvement

  • Submit improvement proposal

Reporting and informing

What they are looking for:

- HBO / WO thinking and work level

- Experience in a similar role

- Knowledge of ERP systems (Dynamics NAV is a big plus)

- Good command of Dutch

- Client friendly and team player

What they offer:

- Market competitive salary with benefits

- Fast career path opportunities

- Quick to get responsibilities and leadership

- Room for creativity and innovation

- Working alongside a great team and have fun events

Contact Details

Erudini Smits