• Locatie: Amsterdam, Netherlands
  • Datum van publicatie: 7th Feb, 2020
  • Referentie: 08022020NFIES

Are you interested in managing and advising the users of Microsoft Dynamics system (NAV) with the aim of ensuring optimum user convenience and functionality?


The company is an end-user based in Amsterdam at is in the recruitment industry. They are looking for an in-house 1st line ERP support specialist with a preference for Dynamics NAV.



The role : 1st line NAV support specialist


You will be focusing on 3 main areas.


Support users:



  • Accepting, analysing, solving and prioritising questions and problems related to the functional business processes within the established frameworks

  • Analysing, prioritising and routing user questions

  • Monitoring turnaround times and status reports


1st Line Support:



  • Registering, confirming and analysing information requests, incidents, change requests and preventive maintenance activities

  • Identify bottlenecks and areas for improvement

  • Submit improvement proposal


Reporting and informing



What they are looking for:


- HBO / WO thinking and work level


- Experience in a similar role


- Knowledge of ERP systems (Dynamics NAV is a big plus)


- Good command of Dutch


- Client friendly and team player



What they offer:


- Market competitive salary with benefits


- Fast career path opportunities


- Quick to get responsibilities and leadership


- Room for creativity and innovation


- Working alongside a great team and have fun events



Contact Details


Erudini Smits


e.smits@nigelfrank.com


+31(0)202418538