Lead 1st Line Supporter

Lead 1st Line Supporter

Are you a skilled and experienced Lead 1st Line Support professional looking for a new opportunity to utilize your technical expertise? If so, we have the perfect opportunity for you!

We are a market leader in User Consent Management Systems with a product that is used in over 100 countries, with 3000+ customers servicing over 1 million websites globally, handling more than 61 million daily user's consent, so your work as a technical supporter lead can have a real impact around the world.

We are seeking a dynamic and motivated individual to join our team as a Lead 1st Line Support professional. In this role, you will have the chance to use your advanced knowledge of Javascript, HTML, and CSS to quickly identify and resolve problems for our clients. You will also have the opportunity to use your excellent communication and problem-solving skills to effectively communicate with clients and team members, ensuring that issues are fully resolved.

To be successful in this role, you will need to possess the following skills and qualifications:

* Strong background in technical support, with a proven track record of successfully troubleshooting and resolving a wide range of issues
* Advanced knowledge of Javascript, HTML, and CSS
* Ability to write small scale scripts to automate and streamline processes
* Excellent communication and problem-solving skills
* Ability to work well in a team environment
* Fluent English, written and verbal

Benefits:

* Competitive Salary and benefit package
* Total freedom on how you plan your day, if you'd like to work remotely or from home and how you approach your tasks
* Competitive Salary
* Freedom to move within the company, expand your skills and evolve your technical knowledge
* Fully remote, only required in the office for department meetings

If you are passionate about using your technical skills to provide top-notch support and are looking for a new challenge, we encourage you to apply for this Lead 1st Line Support position. Don't miss out on the chance to join a highly skilled and dedicated team. Apply now!