A Tenth Revolution Group Company

Ref: LB13/12/23-01_1702463640

Head of Dynamics CRM, travel within Scandinavia required


  • Practice Lead Role
  • Skills: CRM/Dynamics/Application Consultant/Developer/Sweden/Stockholm/Malmo/Goteborg
  • Level: Mid-level

Job description

Head of Dynamics CRM, travel within Scandinavia required


Nigel Frank is searching for a Head of Dynamics CRM Practice for the Nordic region.

This role will be predominantly based in the head office in Central Stockholm,but will require travel within Scandinavia.

Key Deliverables/Responsibilities

* Development of Dynamics CRM solutions and integrated systems

* Technical expert for migration from CRM on-premise to Azure

* Delivery of business reporting and visualisation using available platforms, such as PowerBI, CRM Dashboards and SSRS

* Reporting to the Director of Development, and working with Project Managers and Business Analysts to deliver business benefit via the CRM

* Participate in the identification of new technologies, completion of studies/analysis/business cases, and development of subsequent solutions.

* As a CRM subject matter expert, act as source of knowledge for others in the team, whilst continuing to learn and develop technical skills.

* Participate in all aspects of the platform's development life cycle

* Assist support personnel with escalated technical CRM production issues

* Perform an active role in meetings/discussions relating to ongoing developments

Necessary Skills/Experience

* Development and support of Microsoft Dynamics CRM

* Experience in migrating on-premise Dynamics CRM instances to Azure

* Development of CRM extensions and plugins with C# and JavaScript

* Development experience using Web Services and APIs (e.g. REST, SOAP, etc.)

* Experience within an application support team

* Experience with Microsoft SQL

* Data analysis skills to assist in the troubleshooting of data related problems to provide resilient fixes

* Ability to prioritise and manage own workload in sometimes difficult and pressured situations.

* Good time management and estimation skills.

* Ability to work independently or as part of a team

* Excellent verbal and written communication skills

* Apply established processes and methodologies to comply with in-house development standards

Desirable Skills/Experience

* Microsoft SSIS / SSRS

* Microsoft SharePoint

* Microsoft Power Platform (Power Apps, Power Automate etc.)

* PowerShell

* Experience within a property services, real estate or commercial markets industry

* Experience working within a corporate environment

* Experience of project task and defect tracking tools such as Jira or ServiceNow

Please reach out to me to discuss this role in more detail on the below:

Telephone +46850242536
Email - l.beesley@frankgroup.com

#DynamicsCRM #CRM #Dynamics #D365CE