Ref: JT031323LON_1678712951

Senior D365 CE Technical Consultant


Job description

Senior D365 CE Technical Consultant



JOB TITLE: Customer Engagement Technical Consultant
REPORTING TO: Head of Development

One of the UK's leading Microsoft Solutions Partners for over 20 years, accredited to the highest level and a member of Microsoft's elite Inner Circle for Business Applications, we are experts in digital transformation. Underpinned by Microsoft Dynamics 365, Power Platform and the Azure Data Platform, we work collaboratively with our customers to deliver long term success through transformative technologies.

We are looking for a Senior Technical Consultant/Developer to join its growing team. The main aspect of the role is to lead the technical design and requirements, documentation for new and / or existing projects. They will be accountable for the quality of work delivered against the estimate provided.

The position of Senior Technical Consultant/Developer is a key role in the delivery of a solution to the customer. Working as part of the Customer Engagement team, you will:
* Ensure that all technical work is produced in line with best practice and to a high standard
* Can understand a customer's technical requirements and formulate and present ideas of how those requirements can be met
* Provide technical analysis, produce technical design / solution and / or proof of concepts
* Contribute to pre-sales activities and estimation processes
* Define work of others and monitor its quality
* Help advance the team by coaching other team members
* Collaborate on internal initiatives and be able to evidence innovation in their work
* Regularly participate in technical project meetings
* Establish an effective direct relationship with client technical resources and project management team
* Provide technical expertise and development support to the project managers and other project stakeholders. Identify any issues and form hypotheses for resolution
* Configure and customise Dynamics 365 customer engagement to a high standard
* Implement Power Platform features including Power Apps, Canvas Apps, Power BI, PCF (Power Apps Component framework), Power Automate and Power Pages
* Develop Azure components including Logic Apps and Function Apps
* Use .NET development tools to develop, extend and enhance Dynamics 365 including, Plug-ins, Custom Applications, APIs and Function Apps
* Keep up to date with the latest technologies and advise colleagues of developments

Knowledge, Skills and Experience
The candidate will have a proven track record as a senior technical consultant/developer with knowledge of Dynamics 365 and Power Platform features and will have previous Dynamics CRM consultancy and development experience up to the latest version.
Other essential skills are:
* Experience of designing and developing Power Platform components such as Model driven apps, PowerApps, Power Automate, Power BI, Power Pages
* Experience of designing integrated solutions
* The ability to create design documents
* Degree: preferably in an IT related subject, or equivalent relevant experience. Microsoft Certified Associate and 4 to 9 years' experience (guideline) and / or a developed specialism
* An in-depth knowledge of the Dynamics 365 Customer Engagement and Power Platform
* A good understanding of Microsoft Dataverse and Model-driven Apps
* Experience in developing PowerApps, both Model driven and Canvas Apps
* Experience in automating business processes using Power Automate
* Ability to create Custom Connectors for Power Automate, Logic Apps and Function Apps
* Experience with Custom API and Rest services integrations and an understanding of how to implement solutions with multiple data sources
* Knowledge of SharePoint and SSRS, to further enhance client solutions
* Ability to design, architect and create integrations between Dynamics 365 and other applications
* Experience in Azure DevOps, Deployment using pipelines
* The ability to work well under pressure, both as part of the team and on own initiative
* The ability to manage their workload and time according to deadlines set. Resourceful, energetic and enthusiastic
* Exceptional communication skills, both written and oral - listen, understand, present and challenge
* The desire to gain additional experience in other product areas
* Able to multi-task in a fast-paced environment and interface with business and technology partners

Personal Situation
* Able to spend the occasional night away from home. Able to travel to Xpedition and / or customer offices. Able to work extended hours on occasions when required.
* On occasion some international travel may be required
* Candidate will have clean United Kingdom driving licence

Our Values and Culture
Our values are a big part of who we are. They reflect how we work with our customers and each other. We are very proud to have been recognised as a Great Place to Work® and as a UK's Best Workplace™ for Women, for Wellbeing and for Tech! We are a diverse group of professionals and act as champions for each other. We maintain an open, friendly, and collaborative culture that is respectful of everyone's opinion and our growth mindset defines the way we think and act.