Ref: 7/19/22_1658248901

D365 Admin/Functional Consultant - On-site


Job description

D365 Admin/Functional Consultant - On-site


Under the mentorship of the Controller, the Systems Administrator directly leads all efforts for Dynamics administration and improvements, and is primarily responsible for maintenance, controls, data integrity, functionality, troubleshooting, integrations, change management, and improvements related to Dynamics AX 2012 R3/Dynamics 365. Additionally, the Dynamics Administrator is responsible for the management of third parties' efforts in maintaining and optimizing system functionality.

Consolidated Operational Responsibilities include but are not limited to:

Ensure functionality, surrounding design and configuration of ERP system, meets business process owners' requirements.
Troubleshoot ERP system issues and errors, and clearly communicate root cause along with recommendations surrounding solutions.
Lead all internal day-to-day efforts surrounding system operating at optimum performance.
Liaison with and manage third party service providers for agreed upon scopes of assistance.
Assist business process owners with process design following best practices.
Develop and maintain test plans with business process owners to meet their needs.
Coordinate and maintain multiple environments to support Dynamics testing, troubleshooting, and support.
Provide training to business process owners as needed.
Evaluate business requirements, and provide analysis in support of all system changes, modifications, and additions needed to facilitate business operations.