A Tenth Revolution Group Company

Ref: 43635NB_1716460007

ERP Business Systems Support Analyst


Job description

ERP Business Systems Support Analyst


Job Description

Brilliant opportunity to join the IT systems team with my expanding manufacturing client, based in Fife. With their Microsoft Dynamics NAV ERP solution at the heart of their business processes/ IT, the company are looking to expand their team in support of a host of interesting, innovative projects planned for the coming years. This will involve a full upgrade process of their ERP system to a new product.

If you have prior experience supporting ERP business systems, and seeking a fresh challenge to build on your skills in a like minded, team environment, this could be the role for you!

Role & Responsibilities

* Day to day support of my clients Microsoft Dynamics/ ERP systems (1st/ 2nd line)
* Functional analysis of requirements for new projects/ developments
* Install, config, testing of new system advancements
* SQL/ SSRS reporting
* User training and go-live support

Skills & Qualifications

* Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365, Dynamics NAV, Dynamics CRM)
* Strong end to end support skill set - able to analyse, troubleshoot support issues to resolution
* Experience across functional project life cycle tasks (analysis, config, testing, training)
* SQL/ SSRS/ Power BI skills - preferable, not essential
* Understanding of manufacturing/ supply chain processes - preferable, not essential
* Excellent communication/ stakeholder & user engagement skills


My client operates to a hybrid work policy, with a blend of home working and weekly on-site time in modern Dunfermline offices.


* Opportunity to work in a collaborative, supportive team where no 2 days are the same
* Fantastic pipeline of interesting projects including full ERP upgrade
* A competitive base salary up to £50,000 (experience dependant)
* Benefits package including strong pension package, 33 days holiday, health insurance, DIS
* Training/ professional development openings

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.