A Tenth Revolution Group Company

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IT Systems Support Analyst (Microsoft Dynamics 365)


Job description

IT Systems Support Analyst (Microsoft Dynamics 365)


Job Description

Exciting opportunity to join the support team with my expanding manufacturing client, based in Herefordshire. With Microsoft Dynamics at the heart of their business processes/ IT, the company are looking to expand their team in support of a host of exciting roll out/ system improvement projects heading into 2024 and beyond.

If you have prior experience supporting Microsoft Dynamics/ ERP & CRM systems, and seeking a challenging new role to build on your skills in a like minded, team environment, this could be the role for you!

Role & Responsibilities

* Day to day support of my clients Microsoft Dynamics/ IT systems (1st/ 2nd line)
* Functional analysis of requirements for new projects/ developments
* Install, config, testing of new system advancements
* User training and go-live support

Skills & Qualifications

* Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365, Dynamics NAV, Dynamics CRM)
* Strong end to end support skill set - able to analyse, troubleshoot support issues to resolution
* Functional project skills (analysis, config, testing, training) - preferable, not essential
* Understanding of manufacturing/ supply chain processes - preferable, not essential
* Excellent communication/ stakeholder & user engagement skills


My client operates to a hybrid work policy, with a blend of home working and weekly on-site time in modern Herefordshire offices.


* A competitive base salary up to £45,000 (experience dependant)
* Company bonus up to 10%
* Benefits package including pension, 25 days holiday
* Training/ professional development openings

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.