Ref: 290323RK2_1680088186

1st Line Cloud Support Technician - Training Provided


  • Support Role
  • Skills: Microsoft365/MicrosoftAzure/PowerPlatform/PowerApps/PowerAutomate/DevOps/IaaS/PaaS/SaaS/SQL/Sharepoint/.NET/C#/SQL/workflows/dataverse/API/ARM/Terraform/Powershell/InTune/IAC/ModernWorkplace/Adobe/A2104/A2900/Acronis Cloud
  • Level: Junior

Job description

1st Line Cloud Support Technician - Training Provided


I am on the lookout for a junior cloud support technician with a passion for the cloud with a keen interest in developing cloud technology knowledge.

This is a fantastic opportunity for an experienced 1st line cloud technician to learn and progress in their. My client hold multiple Microsoft Gold accreditation's and are one of few that are recognised by Microsoft as an 'Azure Specialist for ISV' and Cloud Solution Provider (CSP).

The prime focus is to actively work on cutting edge cloud technology to primarily support external clients, along with supporting customers with 1st line support . You will be working closely as part of an established team that will guide you in the ways of the cloud. To further ensure your success you will benefit from a paid training program.

This is a full time permanent salaried role, after probation you'll receive regular salary reviews and a flexible working environment. The benefits include hybrid working, a personal trainer, yoga, paid training, sick and holiday pay and an individual personal development plan. The HQ is surrounded by a national park in a beautiful town too!

Why apply?

* A golden chance to progress as an experienced 1st Line cloud support technician
* Opportunity to work in an established team that will mentor you
* Opportunity to grow in your cloud career within an industry leading company
* A culture that motivates, excites and stimulates

Roles & Responsibilities

* Passion for a career in IT willing to learn
* Troubleshoot and resolve IT incident within a 1st line capacity
* Support customers by escalation for Acronis Cloud and other vendors
* Pick up the phone in a polite and confident manner.
* Have a can-do attitude

Skills required

* Experience in supporting Acronis Cloud.
* Experience in supporting Microsoft Cloud Technologies.
* Preferred if you have completed the Acronis Certified Engineer Exam for Acronis Cyber Cloud Backup.

To apply for this role, please send an up to date CV to or call 020 3909 9547 for a confidential chat.

Interviews for this role are already taking place and my client have limited interview slots. Secure your chance to join one of the most exciting and prospective organisations across the UK. Get in touch now!

Nigel Frank are the go-to recruiter for Azure, Microsoft 365 and Power Platform roles in the UK, offering more opportunities across the country than any other. We're closely aligned with Microsoft technology strategy and can offer expertise, efficiency and candidate base that no other agency in the UK can.