1st Line Support Consultant - GBP30K

1st Line Support Consultant - £30K

My client is looking for an analytical and self-starting individual to immerse themselves in a new role. The ideal candidate will be a keen problem solver and enjoys working in a close-knit team in a supportive environment, with the guarantee for internal progression in an expanding team. The successful candidate will play a pivotal role in supporting the system on a 1st line basis and will have the chance to further develop their skills in both the ERP & CRM space.

The role is hybrid based role within the South West.

Duties:

* Documenting and prioritising any cases that require escalation to the 2nd/3rd Line Support Consultants
* Resolving cases within the SLA's
* Providing the first port of call to customers
* Helpdesk support/logging cases: via telephone, email, portal
* Support Office 365 on 1st line basis

Requirements:

* Graduate/Apprentice level IT experience desirable
* A natural problem solver, with strong interpersonal skills



If you do not want to miss this wonderful opportunity to work on the latest technology within the Dynamics/Business Central market with a company that are always looking to grow then APPLY NOW.

To discuss this exciting opportunity in more detail within the Dynamics NAV market, please contact Daniel Bard by phone on 0191 338 7486 or send your current CV to d.bard@nigelfrank.com.