BC Support Technician

Responsibilities

* Provide 1st and 2nd line support for customers
* Create tickets for support
* Be able to understand a broad range of solutions to problems within NAV/BC/CRM
* Provide high level customer service

Requirements

* 1+ years' experience within BC/NAV (BC is preferred)
* Experienced in NAV/BC/CRM
* 1+ years' experience working with 1st and 2nd line supports
* A broad understanding of the BC/NAV/CRM platform
* They can consider candidates from both NAV and CRM backgrounds, CRM candidates will train into NAV
* Experience working as a support consultant/technician is preferred

Why should you chose this client?

* Flat structure
* Family owned organisation - CIO, HR Manager, Manager of the Board and Owner are all relatives.
* A strong sales department that delivers new projects frequently
* Projects within interesting industries such as: Medical, Pharmaceutical, Automotive/tyre
* 98% customer satisfaction rate
* 80 million SEK revenue
* 35 employees
* 200+ clients