CRM Business Analyst

CRM Business Analyst|

One of our exclusive clients, an international services company based in Amsterdam are in search of a CRM Business analyst to join their CRM team. This organisation is a globally recognised entity that operates within the realm of IT services. It holds a pivotal role in designing and delivering essential business applications on a worldwide scale.

ROLE|

*

Recording client requirements, detailing specifications, and transforming them into user narratives.
*

Will be responsible for the CRM sales
*

Understand the business and communicate with the developers.
*

Have an understanding of technical side to translate the developing teams questions and solutions to the business side.
*

Formulating supplementary functional plans compatible with established architectural designs.
*

Evaluating functional and technical
*

Conducting analyses on the repercussions of alterations to business work flows and interconnected information systems, while providing guidance.
*

Serving as the primary interface for Agile development
*

Collaborating closely with the Product Owner to contribute insights on the business implications of modifications.

REQUIREMENTS|

*

Strong functional experience with CRM solutions within a Business and/or process analysis position
*

Familiar with Agile / Scrum methodologies
*

Expertise in process, business and system analysis
*

Strong experience in translating requirements into user stories / use cases
*

Excellent communication and stakeholder management skills
*

Dutch speaking is essential.

SALARY & BENFITS|

*

Competitive salary between €4,000 - €6,200 p/month. (40 Hour week)
*

Bonus Scheme
*

Pension Scheme, health insurance and travel allowance
*

Company smart phone.
*

Hybrid work model (optional)3 days from office 2 days from home.
*

Discount on gyms and various goods and services.



My client is looking to fill this position ASAP, so if you feel you have the relevant skills for this role, please send your CV to Jack at j.downey@nigelfrank.com, or call +31 20 241 8524.

I understand the need for discretion and would welcome the chance to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. For more information on the Microsoft Dynamics market and available opportunities, I can be contacted either by email (j.downey@nigelfrank.com) or by phone (+31 20 241 8524), and confidentiality is of course guaranteed!

Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities.