Senior Solution Analyst

Senior Solution Analyst

This opportunity within an award winning, dynamic and fast-paced software as a service provider, based in the northern suburbs of Cape Town, is not to be missed!

The team prides themselves on inclusion & diversity and encourages learning every step of the way. The team is well-established with an amazing culture that keeps their staff engaged and fulfilled, so much so that most people have been with the business for 5+ years!

This newly created role would be ideally suited to someone with string project management experience who is able to take on a dual role and also facilitate solutioning. Keep reading if this sounds like you!

What you'll be doing

* Define and document the best solutions in response to customer pain points
* Interpret customer needs and translate them into integration requirements documents
* Collaborate with Product, Integration and Support Teams
* Drive the journey of upgrading existing customers to the latest SaaS offering
* Fulfil Senior PM duties while working with Project Delivery team

Requirements

* Proven experience in performing both project management and solutioning
* Solid skills in data mapping, data translation, impact identification, process design, documentation
* 10+ years solution analysis experience or similar
* 8+ years project management
* Exposure to Sharepoint (beneficial)

Next steps

* For more information, apply by November 13th 2023
* Alternatively connect with Stacey Maritz on LinkedIn

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