Ref: 03/02/2022EJ_1646254457

Dynamics CRM Specialist


Job description

Dynamics CRM Specialist


Dynamics CRM Specialist

My client is a well-established nonprofit scholarly organization based in NYC that is looking to welcome a Dynamics CRM Specialist to the team!

This position will be responsible for working across departments to manage the customized Dynamics 365 CRM platforms and reporting to the Digital & IT Manager.

Please note this is a permanent/fulltime position with hybrid flexibility in NYC. Only US Citizens/GC Holders will be considered at this time.


* Manage the Dynamics 365 CRM platforms across the organization, working directly with department heads to maximize the use of the platforms.
* Establish best practices, provide end user support, facilitate trainings and create documentation.
* System administration and technical analysis to manage data integrity, identify opportunities, create reports, troubleshoot issues, establish best practices for end users.
* Support integrations with Dynamics 365 and other systems dependant on department.


* Bachelor's Degree and/or relevant work experience.
* 3+ years' experience with Dynamics 365 CRM platforms.
* Prior experience with system analysis and administration.
* Excellent communication, collaboration, presentation, customer service, problem-solving skills.
* Ability to work in a hybrid environment and commute to the NYC headquarters.


* Join the century-old organization that is passionate for scholarly excellence and social humanities.
* Act as a key member of the IT Department and the SME for the Dynamics CRM platform.
* Medical, dental, PTO.
* Competitive base salary based on experience (up to $85,000).
* Hybrid flexibility.

Nigel Frank International is the global leader for Microsoft Dynamics and Azure, advertising more Microsoft D365 jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in Microsoft 365 market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Microsoft D365 jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft D365 market and some of the opportunities and Microsoft D365 jobs that are available I can be contacted on 347-577-9997. Please see for more fantastic Microsoft D365 opportunities!

Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.