• Località: Oxford, England
  • Retribuzione: £40000 - £50000 per annum
  • Tecnologia:: Microsoft 365 Jobs
  • Tipo di posizione lavorativa: Permanent
  • Postato in data: 21st Jul, 2021
  • Riferimento: 3772.2999.0022

IT Support Manager


Support Manager - Up to £50k


Microsoft Gold Partner is experiencing unprecedented growth across all areas of the business and are expanding their Microsoft 365 managed support services team. As a business they look after a varied number of clients cloud services from small, medium to enterprise size companies. Specific focus within Public Sector, Healthcare and the Oil and Gas industries although they are not industry aligned.


This role will be based in the Service Desk under the direction of the Client Services Manager and offers the chance to work for an fast paced organisation with excellent training and development opportunities. The Support Manager will manage a team of technical support analysts who will provide first line support and escalation to senior technical resources for 2nd and 3rd line action when required.



Essential skills:



  • Managing helpdesks for IT services. (Freshdesk and Zendesk)

  • M365 and related Microsoft technologies / products (SharePoint, Teams, SQL Server, Azure)

  • Team leadership / management experience

  • Excellent communication skills


Nice to have the following technologies:



  • Services Management experience (ITIL)


They are offering a salary of up to £50k based on experience with the opportunity to shape the direction of the support services team.


Click 'apply now' or get in touch with Joe Bigsby on (0)203 826 6747or j.bigsby@nigelfrank.com



Nigel Frank International is the global leader in Microsoft Recruitment. We are unparalleled in our ability to match skilled Modern Workplace professionals with exciting, challenging roles all across the UK and abroad due to many clients trusting us exclusively with filling their vacancies. We deal with both Microsoft Partners and End Users throughout the UK and Europe and we have never had more live requirements jobs for Modern Workplace professionals. Please see www.nigelfrank.com for more fantastic Modern Workplace opportunities. Nigel Frank International Ltd is acting as an Employment Agency in relation to this vacancy.

Posizioni di lavoro simili

Microsoft 365 Consultant
Oxford, England

Office 365 Sharepoint Support Analyst
Oxford, England

Service Delivery Manager
Oxford, England

Cloud Operations Administrator (2nd Line)
Oxford, England

Power Platform Consultant
Oxford, England