• Lieu: Hackensack, New Jersey
  • Salaire: $80000 - $110000 per annum
  • Technologie: Dynamics 365 Jobs
  • Type de contrat: Permanent
  • Date de publication: 21st Oct, 2021
  • Référence: NFI - 10/21 - OAK

Senior Technical Support Engineer


An emerging organisation specialise in IT backup support is looking to add a senior technical support engineer to their team. Ideally someone who can take the lead and ensure best practices within the development team. They are in a midst of implementing their D365 platform and looking for a highly skilled resources to be part of their growth. The role involves a great deal of customer support, maintaining the overall integrity of the D365 platform. This is a terrific opportunity to join a global company and be a part of their expansion.



Responsibilities include but not limited to



  • Handle case to case applications and provide tier 1 support

  • Review required document and perform systems analysis

  • Engage with with customers and perform user training

  • Understand customer needs and provide adequate solutions


Qualifications



  • 2 Years of experience working with dynamics CRM/ D365 CE

  • Organisational and leadership skills are required

  • Extensive experience within a customer driven setting is required

  • Multi-dimensional platform support experience is a plus


Benefits



  • 100% remote

  • 401k

  • PTO

  • Health/Dental/vision Insurance

  • short/long-term disability

  • Pension Plan

  • Education/Training /certification Reimbursement

  • Flexible schedule

  • Tremendous room for growth


Location: potentially for Remote/ Preferably located in New jersey


Salary : Highly competitive


Emplois similaire

CRM Administrator
Hackensack, New Jersey