• Lieu: Oxfordshire, England
  • Date de publication: 30th Sep, 2021
  • Référence: 2336489

Job Description


A Microsoft Gold Partner business based near Oxford, the company is now looking for a talented Cloud Engineer to join the company. You would be joining the customer solutions part of the business.


Role & Responsibilities



  • Point of escalation from Tier 1 - updating, tracking and closing assigned calls

  • Onboarding of new customers, providing seamless onboarding for clients

  • Patching - ensuring customer solutions are up-to-date and running the latest versions

  • Participation in on call rota - dealing with escalated emergency calls



Skills & Qualifications



  • Experience working with the technologies in the cloud space and within a 3rd line capacity

  • Worked with Architects previously

  • Strong written & spoken communication skills

  • Working in an agile environment


Benefits



  • Private Health & Dental Care

  • Global Bonus Scheme

  • 1.5 - hour lunch breaks for sport once a week

  • 28 Days Annual Leave

  • Personalised Training Plans

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