• Ubicación: Dublin, Republic of Ireland
  • Salario: €50000 - €60000 per annum + additional benefits offered
  • Tecnología: Dynamics 365 Jobs
  • Tipo de trabajo: Permanent
  • Fecha de publicación: 30th Jun, 2021
  • Referencia: FC300621

I am seeking an experienced Nav specialist for a Functional Consultant position for an established Dublin based MS Partner. This role would be suitable for a Junior/Support consultant with 3-4 years experience with Dynamics Navision/Business Central implementations.

Role & Responsibilities

  • To have a comprehensive knowledge of NAV Business functionality

  • To be able to carry out all elements of a standard NAV implementation

  • To be familiar with the ISO 9001 as they apply to this role

  • To manage and complete out assigned support calls with particular focus on maintaining SLA response time

  • To prepare and deliver NAV training courses

  • To perform the Role of Technical Account Manager

  • Technical person who is familiar with the customer implementation and understands the customer's business

  • First point of contact for customer once initial project delivered for technical queries, how-to questions, new requests, etc

  • First escalation point for support question from internal support team

  • Internal point of contact for technical questions regarding the customer install or implementation

  • Will likely be the person quoting for any work and seeing it through to completion whether are people are involved or not in the delivery

Skills & Qualifications

  • Minimum 3 years' experience in Dynamics Navision/Business Central implementations

  • Partner/consultancy experience (desirable)

  • Client facing/external stakeholder management experience

For more information about this fantastic opportunity, please get in touch to discuss.

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