• Ubicación: Quebec City, Canada
  • Fecha de publicación: 1st Jun, 2021
  • Referencia: 06012021AA


* Integrate new products and their updates on technological platforms by determining the required configurations according to established standards (security and operation);
* Automate software installation with Installshield;
* Perform tests to validate the quality of the product deliverable;
* Produce relevant documentation for quality assurance and application deployment via SCCM;
* Integrate the application into SCCM 2012 (creation of the deployment collection) and perform unit tests;
* Analyze recurring incident problems and recommend corrective measures;
* Install software / applications on the workstations deployed in the park;
* Support the applications under the responsibility of the team;
* Participate in the management and monitoring of software under the responsibility of office automation and work on the identification and application of solutions with regard to the state of health of our workstation fleet
* Creates tools according to requests. Ability to see needs for automated problem-solving tools and move forward with creation and implementation with colleagues;
* Coach colleagues and share knowledge in the field in order to help them progress;
* Ensure that the processes and guidelines are correctly applied and faithfully followed;
* Provide a high level of customer service to users and various stakeholders.

The candidate must be comfortable with Windows 10 as well as infrastructure technologies related to the workstation such as:
* SCCM2012 (Application creation, deployment, task sequence and Windows and Office update)
* InstallShield and Admin Studio
* Powershell
* Demonstrates a working knowledge of English (English speaking colleagues with whom he will have to work)
* Has a good spirit of synthesis
* Know how to inform.
* Demonstrate professional rigor and thoroughness.
* Have the ability to train in technical aspects.
* Have a minimum of 7 years of experience in an IT environment
* Ability to coach / support the team on practices

* Intune and app creation
* ThinApp and App-V
* Have worked in large organizations
* Have knowledge in the insurance or financial field
* ITIL knowledge.