Business Analyst Dynamics CRM (Sales)

Role & Responsibilities

* Lead meetings with stakeholders to formalize business requirements and translate them into D365 CRM Sales features, ensuring CRM stream success.
* Serve as an SME, designing solutions that prioritize native features and follow best practices to minimize tech debt and support future growth.
* Engage in all phases of solution delivery, including configuration, testing, and deployment, while adhering to IT procedures.

Skills & Qualifications

* Bachelor's degree in Computer Science, Business Administration, or a related IT field.
* Proficient in CRM Dynamics 365 - Sales with experience in managing enterprise-scale business applications.
* Strong communication, analytical, and consultative skills for effective collaboration.
* Familiarity with Project Management methods (Waterfall, Agile) and ability to work independently with initiative.