Business Central ERP Specialist - Rochester, MI + Remote Flex

Business Central ERP Specialist - Rochester, MI + Remote Flex

My client is a Business Central end user in the cannabis space who is looking for a Business Central ERP Specialist to lead hands-on functional improvements of their ERP system.

Having gone live with the core BC modules, this organization is looking to enter phase two of the rollout and enhance many of the other system features, both in analytics and production workflows.

This is an amazing opportunity to join a forward thinking company with private equity backing that is making a heavy investment into their technology infrastructure. You will be working with the latest in Microsoft ERP and collaborating with the executive team in identifying paths for improvement within the system and then implementing those changes.

Responsibilities Include:

* Act as the ERP Lead for phase two of the Business Central implementation, and manage other associated integration and upgrade projects
* Application support for Dynamics 365 Business Central, Power BI, and third-party ISV applications
* First point of contact for all incoming support requests via phone, email and customer portal using case management system and remote assistance tools.
* Work with stakeholders to define, triage and investigate system questions and/or issues.
* Apply both technical skills and business process knowledge to answer questions and/or solve issues.
* Coordinate escalation of issues, collaborating closely with a development team from a Microsoft Partner
* Document resolutions and develop SOPs for maximizing system performance
* Assist in testing of customizations, products, and upgrades.

What You'll Need:

* Expertise with Dynamics 365 Business Central, either on-prem or in the cloud
* Business Central implementation highly preferred
* Dynamics NAV (RTC or Classic) is a plus
* Deep understanding of financial and operations processes allowing for the ability to coordinate with leadership in these respective departments
* Ability to work closely with line-level personnel on shop floor support issues and problem solving
* Excellent communication skills
* Cannabis industry experience preferred, not required. Manufacturing - especially in food & beverage, pharma, or agriculture - also a big plus
* Experience with Power BI or with SQL queries is desired
* Ability to travel at least 25%

Our Client is Ready to Offer:

* $110-140k base salary
* Medical, Dental, Vision Benefits
* Reimbursement for travel
* 401k with company match
* Remote Access (equipment provided)
* Upward career growth potential into an executive role long-term
* Ability to work with the latest technologies

Apply now by sending your resume to m.potenza@nigelfrank.com, or for more information, call Matt at 646-540-7521.

Nigel Frank International is the leading Microsoft dynamics recruitment firm, dealing with over 78% of dynamics partners worldwide. We advertise more NAV/ Navision jobs than any other agency globally. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users through North America. By specializing solely in placing candidates in Microsoft Dynamics market, I have built relationships with more of the key employers in North America and have an unrivalled understanding of where the best opportunities and Navision/Dynamics NAV jobs are.

I understand the need for discretion and would welcome to speak to any Microsoft Dynamics NAV/Navision candidates that are considering a new career or job now or in the future. Confidentiality is of course guaranteed. Please contact see www.nigelfrank.com for more amazing Microsoft Dynamics opportunities.

Nigel Frank International Inc. is acting as an Employment Agency to this vacancy.