ERP Implementation Specialist-Remote-$140k
Our client is a private equity backed leader in the cannabis industry seeking a new ERP Implementation Specialist to assist in their upgrade to MS D365 Business Central
* Application support for products such as Dynamics NAV, Dynamics 365 Business Central, PowerBI, and third-party applications associated with these applications
* First point of contact for all incoming support requests via phone, email and customer portal using case management system and remote assistance tools.
* User account management.
* Work with clients to define, triage and investigate system questions and/or issues.
* Apply both technical skills and business training to answer questions and/or solve issues.
* Research and collect additional information needed to resolve or escalate issues.
* Coordinate escalation of issues.
* Document resolutions and update existing documentation with relevant information.
* Assist with creating and maintaining internal and external product documentation.
* Assist in testing of customization's, products, and upgrades.
Required Knowledge, Skills and Abilities:
* Associate's or bachelor's degree, ideally in Accounting or Computer/Management Information Systems or equivalent work exoerience
* Experience with Microsoft Dynamics NAV and/or Business Central, PowerBI
* Proficiency in accounting, supply chain and inventory - experience in manufacturing or the agricultural industry is required
* Able to learn, understand and apply new technologies
* Salary of $100,000-140,000 DOE
* Medical, Dental, Vision
* PTO and company paid holidays
* 401k with company match
To apply, please contact Caroline Cole at 718-710-4904. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Dynamics NAV jobs are.
I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics NAV candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics NAV jobs that are available I can be contacted on 718-71-4904. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!
Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.