• Ort: Como, Italy
  • Veröffentlicht am: 12th Jul, 2021
  • Reference: 12072021

The company is an international trading company with over 20 years experience in their area. (contact me for further information)


  • Maintain communications with the end users and Microsoft partner team.

  • Provide support to end users: reply requests, make recommendations concerning Dynamics NAV and related applications functionality.

  • Provide technical and functional issue resolution. Identify and elevate issues that cause system to operate incorrectly.

  • Perform system setup and periodic support/maintenance tasks.

  • Prepare documentation and user manuals, train key users on modified or new business processes.

  • Analyze and manage requirements to business processes, prepare the technical design documents for system customization.

  • Follow and control solution development process performed internally or by the Microsoft partner team.

  • Prepare test case scenarios, test and validate system modifications.



  • Strong experience in Dynamics NAV and/or Business Central: over 3 years in roles of implementation consultant, support specialist (preferable 2nd/3rd line support). Preferably work experience with Microsoft partner specializing in enterprise resource planning solutions;

  • Excellent knowledge of Dynamics NAV 2018 functionality. Microsoft certifications in Dynamics NAV functionality and/or the project management will be a benefit.

  • High proficiency with Microsoft Office applications (Excel, Word, Outlook).

  • Fluent English (proficient user/advanced level).

Highly desirable:

  • Knowledge of supply chain business process flows (purchasing, sales, logistics and manufacturing).

  • Experience in business processes analysis, writing technical design documentation for customization of ERP system, collaboration with development team.

  • Experience in testing Dynamics NAV functionality, basic knowledge of C/Side and C/AL (reading/understanding programming code and debugging).

  • Experience in the end users training and preparing user manuals for Dynamics NAV or other ERP systems.

  • Basic knowledge of Microsoft SQL Server and T-SQL programming language.

  • Knowledge of BI solutions/tools (Power Pivot, Power Query, Power BI, etc.).

  • Knowledge of any of the following languages: Russian, Spanish, Chinese.

If you are interested in this role, don't hesitate and apply now!

Any enquirers please reach me:

David Lau

☎️:+41 43 456 23 62