Nigel Frank are working closely with an established, software provider who service the digital workplace. As a result of huge growth, they're now looking for an innovative Customer Success Manager to manage a large portfolio of customers; building strong, lasting relationships and maximising potential.
This is a perfect opportunity to design and implement a success strategy that delivers beyond industry expectations, with the opportunity to grow within an established team whilst maintaining a passion for technology.
- Opportunity to work with innovative SaaS tech - all running on Microsoft Azure
- A chance to expand your experience - take ownership of large enterprise level accounts
- Work with a range of customers across various industries - lots of variety within your role!
- Development pathways and continuous training sessions to move your career forward
- Work alongside an advanced team where you can learn from the best
Roles & Responsibilities
- Nurturing customer accounts and building long-lasting relationships
- Know your customer inside and out so you can best advise
- Work closely with your customer to improve adoption and usage of the software solution
- Run demos and training sessions confidently
- Host briefings and reviews with both your customers and internal stakeholders - feed back improvements (remotely and face to face)
To apply for this role, please send an up to date CV to firstname.lastname@example.org or call 0191 261 3266 for a confidential chat.
Nigel Frank are the go-to recruiter for Azure, Microsoft 365 and Power Platform roles in the UK, offering more opportunities across the country than any other. We're closely aligned with Microsoft technology strategy and can offer expertise, efficiency and candidate base that no other agency in the UK can.
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