• Location: City of London, England
  • Date Posted: 20th Sep, 2021
  • Reference: 20092021TS1

Microsoft Dynamics Administrator, London, £35,000

Dynamics CRM / 365 CE & Power Platform Coordinator / Greenfield projects / Not For Profit / Administrator / London / £35K

A London based Microsoft Gold Partner, are looking for a Dynamics 365 CRM Administrator, with 2 years' experience of hands-on Dynamics experience who is ambitious with the drive to really leave their mark in a rapidly growing business. This opportunity also brings a learning opportunity to develop skills, with working with the latest Microsoft technology and the chance to touch on surrounding systems alongside D365.

Main Responsibilities:

  • Responsible for day-to-day administration of Power Platform systems by maintaining data quality, updating and assigning records.

  • First-line support and contact for the Power Platform responding to requests, troubleshooting problems and escalating queries as appropriate

  • Basic configuration and customisation of Dynamics 365 instance and PowerApps following change control processes

  • Opportunity to scope, design and build new features

  • Assisting with marketing requirements for data segmentation, advanced finds and operating Click Dimensions features

  • Creating and maintaining training materials for users with guidance on process and best practice

  • Training users including on-boarding new staff or roll-outs of new features and functionality

  • Testing impact of new releases in line with upgrade cadences

  • Investigating new functionality to identify upgrades that could be of benefit to the organisation's business requirements.

  • Conducting user acceptance testing & release evaluations

  • Liaison with Microsoft Partner on support or build issues

  • Maintaining and enhancing C&L Business App pages on company intranet

  • Making changes and updates to Power BI reporting/apps


  • Experience of administering and customising Dynamics 365 platform - essential

  • Some experience of using Power BI to create reporting - essential

  • Experience of using Click Dimensions - desirable

  • Knowledge of relevant data management legislation

  • Knowledge of SSRS, SQL Server and other reporting technologies - desirable

  • Knowledge of Power Apps and Power Automate - desirable

  • Proven ability to manage help desk and respond to user queries and requirements

  • Willingness to learn and expand knowledge on platform developments/enhancement

If you're interested in discussing this or other Dynamics CRM/365 CE/Power Platform projects send your CV to t.shortell@nigelfrank.com or call me on 0191 406 3127 for a confidential chat.