• Location: London, England
  • Date Posted: 3rd Sep, 2021
  • Reference: 09022021

Application Support Analyst - London - c35k


Description


I am working on an exclusive basis with a remarkable company within the arts and culture industry as they look for a Support Analyst to be part of their exciting Technology Transformation project.


This is a fantastic opportunity to join as an analyst to develop your application experience and knowledge as you will be central to supporting a wide range of new platforms, CRM and D365, Microsoft's flagship products.


My client prides themselves with offering a forward thinking, autonomous culture as well as the perfect platform to see great progression within your career, providing the opportunity for advancement into IT management.


Responsibilities



  • Providing day-to-day support to a wide range of applications and new platforms

  • Support activities including, maintenance, administration and 2nd and 3rd line support

  • Test, implement and monitor required changes

  • Designing and implementing solutions for the applications



Skills/Qualification



  • Demonstratable experience of performing a similar role

  • Experience of application support of CRM and Power Apps is desirable

  • Windows 10 and ticketing knowledge and experience

  • Comprehension of ITIL service management processes


Benefits



  • 25 days holiday plus 8 days bank holiday

  • Tailored career progression

  • Company benefits package including private healthcare, pension

  • Flexible working opportunity


If you are interested in this position please send your CV to c.taylor-peat@nigelfrank.com or call me on 0203 994 0907 to discuss this role in further detail.


CANDIDATES CONSIDERED FROM EUROPE THAT ARE WILLING AND KEEN TO WORK IN THE UNITED KINGDOM.


I understand the need for discretion and would welcome the chance to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. For more information on the Microsoft Dynamics market and available opportunities I can be contacted by email (c.taylor-peat@nigelfrank.com) confidentiality is of course guaranteed!