• Location: Delft, Netherlands
  • Salary: €3500 - €4500 per annum company car, bonus, expenses
  • Technology: Dynamics NAV Jobs
  • Job Type: Permanent
  • Date Posted: 16th Aug, 2021
  • Reference: 160821MS

Dynamics NAV Support Consultant, Delft, €4500 gross


About the job


Our important client, one of the Dutch most innovative and well-established Microsoft Dynamics 365 consultancies is actively seeking for a talented Business Consultant to join their fast-growing team.


You will be the principal port of call for all Business Central and Dynamics NAV queries. You will oversee the raising and resolving of cases and liaise with other Client team members to ensure customers receive excellent customer care.


They offer a flexible environment. The role can accommodate home-based working, or alternatively working out their of Delft office, Rotterdam office or on a hybrid basis.


Responsibilities




  • Be the first point of contact with their clients




  • Log, diagnose and resolve client support calls via email, phone and portal




  • Document problem descriptions and resolutions in the helpdesk system for each case




  • Work with customers, colleagues and Microsoft and third party vendors to investigate, test and develop solutions to resolve client issues




  • Communicate the status of issues to clients and to the team




  • Identify high priority customer issues and escalate to management




  • Work alongside the senior consultants within the delivery team and aid in the delivery of Business Central projects if the opportunity arises.




Experience




  • Minimum 5 years of support experience




  • D365 Business Central and/or Dynamics NAV functional understanding




  • Strong Financials background




Other Skills




  • Good written and verbal communication skills




  • Strong administration and organisational skills




  • Problem solving skills




  • Enjoys team work




My client is looking to fill this position ASAP, so If you are interested in this position and would like to know more please send your CV to m.schirripa@nigelfrank.com.


I understand the need for discretion and would welcome the chance to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. For more information on the Microsoft Dynamics market and available opportunities, I can be contacted either by email (m.schirripa@nigelfrank.com) or by phone ( 31 20 241 8514), and confidentiality is of course guaranteed!

Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities.


Dynamics NAV / Business Central / Dynamics 365 / NAV 2017 / NAV 2018 / Navision / Support / Consultant / Application Manager / Applicatiebeheerder / Netherlands / Delft / South Holland / Rotterdam / Den Haag / The Hague