• Location: Vilnius, Lithuania
  • Date Posted: 20th Apr, 2021
  • Reference: 16042021AD1


Cloud Support Engineer - Full Time (Vilnius)


One of the leading Cloud Native companies is looking for a Cloud Support Engineer to operate and manage cloud platforms in their Vilnius Office. If you are experienced in the below, are ambitious and ready for a challenge - apply!



Role & Responsibilities



  • Operate and maintain cloud platforms

  • Perform monitoring of systems for errors, failures and capacity issues

  • Perform patching

  • Detect, solve and escalate incidents to appropriate support teams

  • Initiate the Incident Management process and coordinate Major Incidents as well as carry out other ITSM processes

  • Establish and update documentation and procedures

  • Address ideas and suggestions for improving solutions and platforms



Skills & Qualifications



  • Fluent English (Required)

  • Excellent communication skills with strong verbal and writing capabilities (Required)

  • Open and collaborative with strong focus on client and client experience (Required)

  • Problem solving and troubleshooting (Required)

  • ITIL knowledge and/or certification (Required)

  • Understanding of cloud computing technologies and providers (at least one of: Azure, AWS, GCP) (Preferred)

  • Strong foundation in system administration (Windows and/or Linux), including performing backups, upgrades and patching

  • Experienced with describing operational processes and implementing them


Benefits



  • Competitive Salary

  • Self-Development budget

  • Co-financing of Medical Care

  • Top Enterprise Projects



If you are interested in this opportunity, or would like some more information, send your CV or query to a.darby-hall@nigelfrank.com. Alternatively, you can call +44 (0)191 338 6624. I am always available for a confidential chat.

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