• Location: West Midlands, England
  • Salary: £30000 - £35000 per annum
  • Technology: Dynamics NAV Jobs
  • Job Type: Permanent
  • Date Posted: 29th Mar, 2021
  • Reference: 25032021DSTL

Desktop Support Team Leader

The Company

This is the perfect opportunity for an ambitious individual wanting to take their career to the next level.

By joining an award winning Microsoft Gold Partner you will gain exposure and develop skills around the latest technology, supporting internally and externally! The role is mainly focused around 2nd/3rd Line support on ERP systems, so having strong knowledge is needed.

YES skills are essential but my client is looking for more than just skills! They need someone who can fit in with their culture (Friendly, Down to earth, Confident), as you will be running your own team of 5-10 people within the IT service desk.

As well as leading your own team you will also be assisting to resolve daily ticket issues with ERP systems so strong knowledge is essential but support is their main priority.

So if you enjoy that fast pace life this is 100% the role for you.

Experience & Skills:

  • At least 2 Years providing Support in in a leading role (IT Sector)

  • 1st and 2nd Line support is essential

  • 1 year experience of working on an IT Service Desk

  • Be able to work alone and tackle tasks proactively.

  • Experience in a fast pace environment

  • Show good initiative and take ownership of any issues

  • Knowledge within Dynamics NAV is a bonus

  • Skills in MAGENTO or CRM is beneficial

  • Excellent communication and stakeholder management skills

  • Assisting the Manager with reporting duties as required

Next Step

To discuss this exciting opportunity in more detail within the Dynamics NAV/ 365 BC market, contact Milissa on 0191 3001857 or via email m.lockhart@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics NAV/ 365 BC opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics NAV/ 365 BC team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities.


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