• Location: Solihull, England
  • Salary: £30000 - £35000 per annum
  • Technology: Dynamics NAV Jobs
  • Job Type: Permanent
  • Date Posted: 18th Mar, 2021
  • Reference: 18032021SD

Service Desk Team Leader


The Role

This is the perfect opportunity for an ambitious individual to their career to the next level and also to join a recognised award winning IT services and technology partner.

You will be running your own team of 5-10 people within the IT Service Desk so being Confident and outspoken with play key for this role.

As well as leading your team you will assist with resolving daily ticket issues so if you enjoy that fast pace life this is 100% the role for you.

Strong knowledge on ERP is exactly what they are looking for but Support is their main priority

My client is wanting someone who they can rely on and trust, someone willing to put their all in to bettering their selves and creating steeping tones for a better future.

Confident as well as knowledgeable and prepared to go that extra mile to progress.

Experience & Skills:

  • At least 2 Years providing Support in in a leading role (IT Sector)

  • 1st and 2nd Line support is essential

  • 1 Year's Experience of working on an IT Service Desk

  • Be able to work alone and tackle tasks proactively.

  • Experience in a faced pace environment

  • Show good initiative and take ownership of tasks or issue

  • Knowledge Dynamics NAV is a bonus

  • Skills in MAGENTO or CRM is beneficial

  • Excellent communication/ stakeholder management skills

  • Assisting the Manager with reporting duties as required

Next Step

To discuss this exciting opportunity in more detail within the Dynamics NAV/ 365 BC market, contact Milissa on 0191 3001857 or via email m.lockhart@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics NAV/ 365 BC opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics NAV/ 365 BC team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities.