• Location: Belfast, Northern Ireland
  • Salary: £45000 - £55000 per annum + additional benefits offered
  • Technology: .NET Jobs
  • Job Type: Permanent
  • Date Posted: 17th Mar, 2021
  • Reference: CM170321


The successful candidate will have previous experience of providing change in a team leader or management position within a complex environment. You'll be well versed in change and project management, and have a strong IT background.


There may be a requirement for overseas travels and multi-site visits pending travel restrictions.



Core Duties/Responsibilities



Leadership




  • Provide day-to-day leadership and support to the change management effort for assigned projects.




  • Develop, drive, complete and adapt change plans and tools for assigned projects.




  • Apply change management method, processes and tools to create a strategy to support adoption of the changes required by assigned projects.




  • Plan, communicate and implement change ensuring all those affected fully understand the nature and implications of such change.




  • Get the best out of people by giving enthusiastic and encouraging messages on priorities, objectives and expectations.




  • Be visible to your teams and our clients, and regularly undertake activities to engage and build trust with the team, the client and the stakeholders.




  • Prioritise functional and hierarchical escalations from clients to ensure they receive the highest level of service.




  • Own and be responsible for the management of client Change Requests (CR)






Collaboration and partnering




  • Effectively manage team dynamics when working across disciplines and capabilities.




  • Build strong relationships with the business and client, through a solid and empathetic understanding of the project impacts on people, to assist in shaping and delivering the project and their associated change plans.




  • Be involved in the work and collaborate with team members as part of the creation and solution-finding process.




  • Work closely with the Practice Leader to ensure there is sufficient resource to deliver change.




  • Work closely with the Risk & Compliance Manager to deliver audit responses for ISO 27001.




  • Assist with pre-sales activities relating to change management for new clients including tender response preparation and client presentations.





Sharing and Learning




  • Understand the client's business so as to be able to have discussions confidently.




  • Develop enough understanding of the technical domain to be able to recognise the technical risks arising from the development process.





Risk Management




  • Analyse and evaluate information and identify risks to make considered recommendations to appropriate escalation points.




  • Establish and manage robust governance for projects and programmes, including RACI, dependency mapping, risk and stakeholder management and reporting.





Skills, Knowledge & Experience




  • Previous experience in a Change or Project Management role.




  • Knowledge and working experience of change management processes.




  • You are a team player with good interpersonal skills and a drive to take ownership of and responsibility for the tasks assigned to you.




  • Strong and effective communicator with a responsible and professional approach.




  • Strong stakeholder management skills, with the confidence to challenge supportively and effectively where appropriate.




  • Able to communicate professionally with both clients and colleagues, using interpersonal skills to work with other teams to resolve outstanding issues.




  • Be client focused making their needs a top priority.




  • Has a positive "can do" attitude towards technical and commercial challenges




  • Relevant certifications such as BCS Specialist Certificate in Change Management, ITIL Service Management Certification, PRINCE 2 Practitioner Certification and evidence of continued professional development/learning.




For more information about this fantastic opportunity, please send through an up to date CV to arrange a confidential consultation.

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