• Location: Westmeath, Republic of Ireland
  • Salary: Up to €40000 per annum
  • Technology: Dynamics AX Jobs
  • Job Type: Permanent
  • Date Posted: 9th Oct, 2020
  • Reference: ITS09102020

This exciting and enterprising end user are looking to recruit the right person for a permanent IT support role to cover a number of locations in the midlands.


The team is responsible for 1st level support within the production facilities. You will also liaise with several internal and external parties to address and resolve issues in a timely manner. This is an excellent opportunity for the right candidate with career progression opportunities.


Requirements:


· Third Level qualification in field of IT


· Excellent working knowledge of Desktop Operating Systems


· Knowledge of Windows Servers


· Knowledge of Microsoft Active Directory administration skills


· Knowledge of Microsoft Exchange


· Knowledge of network patching, switches and wireless installations


· Strong interpersonal skills with ability to support and communicate with users on all levels


· Desired: Driving licence and own transport


· On call rota outside normal work hours and weekends


Responsibilities:


· Provide 1st level day to day technical support to a dynamic office and production environments


· Provide problem diagnosis, using appropriate support tools for hardware, software & in-house applications


· Take ownership of and manage incidents through to resolution


· Liaise with various internal departments to resolve customer queries and complaints


· Log support information and actions to the relevant database/system