• Location: Zürich, Switzerland
  • Date Posted: 21st Aug, 2020
  • Reference: LBR2108

MS Dynamics CRM Administrator

Our client specialised in accompanying the digitisation process for companies is currently looking for an administrator in Microsoft Dynamics CRM. As main system administrator, you will work in a challenging environment where your daily tasks include:

  • Implement enhancements including creation of custom objects, workflows, email alerts, reports, and campaigns.

  • Develop and improve reports, dashboards, and supporting process flows to provide reliable, accurate, and timely visibility into our business using Power BI and Office.

  • Configure and customize MS Dynamics CRM based on input from key business stakeholders

  • Manage user access and permissions

  • Keep abreast of new MS Dynamics CRM features and functionality, provide recommendations for process improvements and manage on-going support of API integrations

  • Document and maintain business requirements and workflows

  • Develop, document and implement training for users

  • Provide end-user support and advise internal teams on best practices for maximizing MS Dynamics CRM value

You have worked at least three years in MS Dynamics Administration and in documenting business requirements. You also have experience with Power Platform, any knowledge with Econ CPQ and Tibco Scribe is appreciated

If you are interested, please contact me by e-mail and send me your CV to the following address: l.banks-raliravaka@nigelfrank.com .

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