• Location: New York, New York
  • Date Posted: 31st Jul, 2020
  • Reference: 1212154120

Summary of Position:

  • Will be a part of the AX Consulting Team and lead /manage a team of Microsoft Dynamics AX professionals. 

  • Will assist the Practice Director in the management of the performance of the AX practice in terms of revenue and billability; assist in the deployment of resource to drive profitability and practice growth.

  • Work with other team members, customers, partners and sub-contractors, and Sales team to ensure successful customer delivery.

  • Will utilize problem-solving skills to develop and implement Dynamics AX business solutions for this MS Gold Partner's levergable customers. 

  • Responsible for customer interactions, understanding the customer's business and developing leveragable relationships 

  • Will be conversational in methodologies used in the AX practice

  • Proactively look for ways to keep all time productive and will use non-customer time for management tasks, personal training and internal projects.

  • Will be expected to coach and mentor practice team members.

Key Responsibilities:

Delivery Oversight

  • Project Management duties on complex projects or on multiple projects (define service objectives by determining requirements, develop project plans, assembling and scheduling required service resources, defining service measurements, manage budget/actual and scope of work, approval of project-related T&E)

  • Ensure projects are forecasted appropriately

  • Cultivate deep product experience in Dynamics AX

  • Assist in refining "best practices" in delivery, including templates, work plans, methodologies

  • Enhances practice's and organization's reputation by accepting ownership for accomplishing new and different requests.

  • Identify opportunities to add value to clients and MS Gold Partner

  • Resolve project, customer and staff issues independently and with minimal escalation to Director-level

  • Lead customer meetings or facilitated strategy sessions, analyze processes and recommend improvements, particularly when a SME is required beyond the project team or on larger, complex projects

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