• Location: Stockholm, Sweden
  • Date Posted: 6th Jul, 2020
  • Reference: DCCJG23

The company

This company operate using an industry leading base bonus model, meaning you do really get out what you put in referring to certifications, billable hours etc. Projects vary across a range of industries including real estate, military and hospitality to name a few. They pride themselves on their positive work culture and their focus on employee development, putting aside a large training budget which the employees chooses what it is spent on for them personally.

Roles and responsibilities

  • The CRM Functional consultant will perform customer delivery of the various modules of Dynamics CRM working closely with client teams and business stakeholders

  • Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and delivery teams

  • Interface effectively with other members of the delivery team and the solution Architect to ensure that the CRM solution meets client's requirements

  • Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations

  • The creation of high quality and sustainable client solutions and project documentation including support for testing activities

  • Deliver all consultancy and configuration work according to KPMG project methodology, ensuring that all software applications are implemented

Qualifications and Skills

  • Microsoft Dynamics CRM Certifications (CRM , 2013, 2015, 2016, 365) are desirable

  • Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors

  • Knowledge gained through previous experience covering Microsoft Dynamics CRM 2013, 2015 and 2016 (both online and on premise). Dynamics 365 knowledge is an advantage

  • Ideally 3 years hands-on proven functional experience in CRM configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development is a must

  • Detailed knowledge and understanding of all CRM functional areas including Sales, Marketing, Customer Service and Contact/Case Management

  • Good understanding of Dynamics CRM DB Schema and Business Data Model including the customisation and development of Business Data Models for different solutions;

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